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Associate Manager, Quote Services
2 weeks ago
What You Will Be Doing
Key Responsibilities
- Manages procedures and team workload and carries out supervisory duties and ensures execution of the standard and global quote process.
- Responsible for writing, maintaining, and adoption of standard quote operating procedures. Verifies the adoption of SOPs to collect information for improvement, training, and development.
- Interviews and trains new employees and set team priorities and goals and participates in talent development and completion of performance appraisals. Involved in salary and merit discussions as well as disciplinary actions.
- Data entry of customer quotes into Arrow's IQ and Sales Desktop system, including data manipulation and advanced Excel formatting. Note and learn strategic nuances for specific accounts to assist SMR in determining quote strategy.
- Monitor quote process daily to advise and remind SMR's of quote response deadlines and manage and maintain quote log.
- Manage coordination and execution of strategic/global customer quotes.
Job Complexity
- Coordinates and supervises the daily activities of business or technical support or production team
- Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
- Decisions are guided by policies, procedures and business plan; receive guidance and oversight from manager
- Typically, does not spend more than 20% to 40% of time performing the work supervised
- Accountable for the results of medium-sized routine support or production operations teams
- Solves problems based on practice and precedent
- Trains team members and provide input to employee performance evaluations
What we are looking for
Experience / Education
- Typically requires a 3-year degree and a minimum of 8-12 years of related experience
What's In It for You
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That is why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.
- Insurance
- Bonus & Incentives
- Growth Opportunity And more
About Arrow
Arrow Electronics, Inc. (NYSE: ARW), Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine's Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio, that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at
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