Business Quoting Specialist

Our Mission

At Palo Alto Networks everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

Palo Alto Networks is seeking a Sales Operations - Business Systems Quoting Specialist to join our Global Sales Operations team. The role will be based in our Bangalore office in India

The Sales Operations - Business Systems Quoting Specialist will be responsible for gathering requirements, designing, testing, and implementing Quote-to-Cash applications at scale and will be a crucial contributor to a large-scale quote to cash project. The individual will interface with the business to ensure timely and effective delivery of solutions to meet the business requirements and also provide day-to-day Admin support.  

This is a highly visible techno-functional project supporting our CPQ process for all transaction types. The individual will be responsible for identifying and implementing process improvements in the Quote-to-Cash domain. Previous hands-on experience in Salesforce CPQ and Lightning will be key to success in this role.

Your Impact

• Work closely with the Sales and Renewals teams to identify, recommend, implement, and support the sales and quoting process.

• Work closely with internal stakeholders to scope the requirements, develop, design, and implement solutions for Sales & SalesOps, Channels, Finance, OrderOps, and the Customer Success team

• Responsible for building and demonstrating CPQ prototypes in Salesforce. 

• Act as a single point of contact for the business regarding all Salesforce CPQ related processes.

• Responsible for Architecture and implementing Product Configuration, Product Attribute-Based Dynamic Pricing, and advanced approval configurations using CPQ Price Rules, Product Rules, Option Constraints, Configuration Attributes, Summary Variables.

• Working with product managers contributing to future enhancements which involves building complex bundle structures with Dynamic Pricing which will help in Customer satisfaction.

• Will be responsible for CPQ architecture for optimized performance from Quote creation to the 

•  Order fulfillment process. 

• Assist the team with regression, UAT, and system integration testing for existing and new CPQ process (Steelbrick)

• Facilitate and actively participate in all phases of the business process enablement life cycle of Salesforce CPQ platforms

Your Experience 

•  At least 7+ years of professional experience in an IT /Salesforce Helpdesk role or Salesforce certified.
• Knowledge of quote-to-cash processes

• Understanding of Salesforce and CPQ capabilities and limitations

• Knowledge of product rules, price rules and approval rules.

• Experience with contract and subscription management

• Experience with regression, UAT, and system integration testing

• Experience with process documentation and enablement

• Tools: JIRA, ServiceNow, Salesforce, Logik

• Education- Bachelor's Degree in Information Technology and above

• This is a global role, requiring flexibility to work in shifts to support our worldwide teams and business needs.

The Team

Our  Strategy & Operations team at Palo Alto Networks works on a set of strategic initiatives to drive process improvement projects to deliver improved efficiency and scale through simplification, automation and innovation across Sales Operations tools and processes.

You will be part of a growing, passionate, and dynamic team with an opportunity to work on challenging and exciting projects – centered on what we believe is one of the most significant mission statements in the world.

Our Commitment

We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.