 
						Voice Process
7 days ago
We are hiring energetic freshers for one of our Leading CX Clients in Coimbatore.
Job Title: Customer Support Executive (English & Malayalam)
Type: Full Time
Mode: Work from Office
Interview Mode: F2F
Must : Should have excellent conversational skills in English and Malayalam | Must be local to Coimbatore
Job description
Role & responsibilities: :
- Managing Inbound calls
- Following various communication scripts when speaking to a customer.
- Identifying customer needs, answering questions, and providing solutions/alternatives to issues.
- Building sustainable customer relationships.
- Keeping records of all conversations organized.
- Building product knowledge; and improving performance and achieving management expectations.
- Maintaining and improving quality results by adhering to standards and guidelines.
Preferred candidate profile: :
- Fluency in communication (English+ (Malayalam)
- Have a good attitude - should be committed to the work
- Ability to work independently with strong attention to detail and quality.
- Must be patient and a good listener to answer customer queries and concerns.
- Excellent customer handling and customer engagement skills.
Please review the Job description and eligible candidates only can apply. Can also send your updated resume to
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