Product Delivery Manager

JOB DESCRIPTION

We have an exciting opportunity for you to drive strategic initiatives and deliver innovative solutions.

As a Product Delivery Manager at JPMorgan Chase within the CONSUMER and COMMUNITY BANKING team, you will play a pivotal role in driving strategic initiatives and delivering innovative solutions that align with our business objectives. You will translate business requirements into practical solutions that enhance competitiveness and profitability, utilizing your strong knowledge of Teradata, Snowflake, AWS, and SQL querying.

Job Responsibilities:

• Develop product vision and strategy, transforming them into market-ready products while addressing complex challenges.
• Conduct market research and discovery efforts to integrate customer solutions into the product roadmap.
• Maintain a product backlog to support the delivery of the product roadmap and value proposition.
• Define key metrics for product success and measure outcomes against goals.
• Collaborate with cross-functional teams to deliver continuous value to users.
• Guide agile product management through user stories and detailed product specifications.
• Lead change management activities, ensuring compliance with risk, controls, and regulatory requirements.
• Deliver cloud-based products on AWS, aligning with business objectives and customer needs.
• Manage AWS Availability Zones and multi-region setups for high availability and performance.
• Oversee data flow and integration across AWS services, enhancing data operations efficiency.
• Develop and execute Business Continuity Planning and Disaster Recovery strategies to ensure service delivery.

Required Qualifications, Capabilities, and Skills:

• MBA degree from a top-tier business school.
• Minimum 10 years of experience in product management.
• Demonstrated ability to execute operational management and change readiness activities.
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes.
• Experienced in product lifecycle management or platform-wide release management.
• Strong understanding of agile software development with familiarity working with Bitbucket, Confluence, and Jira.
• Strong understanding of AWS Availability Zones and multi-region configurations.
• Experience in data consumption, publishing, and orchestration on the AWS platform.
• Demonstrated expertise in Business Continuity Planning (BCP) and Disaster Recovery (DR) planning and execution.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.

Preferred Qualifications, Capabilities, and Skills:

• AWS certification (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer) is a plus.
• Experience with AWS services such as Enterprise Data Lake, Data Mesh, SNS, SQS, S3, Lambda, RDS, and CloudFormation.
• Familiarity with data management and integration tools.
• Strong analytical skills and the ability to interpret complex data sets.
• knowledge of Snowflake or other enterprise database platforms is beneficial.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.