Technical Support Executive
4 days ago
Job Title: Technical Support Engineer – Tech TS Process
Employment Type: Full-Time
---. We are expanding our Tech CS process team in Jaipur and are looking for enthusiastic professionals to join immediately.
Key Responsibilities
Handle inbound and outbound customer interactions via calls and chat.
Understand customer needs and deliver accurate technical and sales solutions.
Drive sales through consultative conversations, upselling, and cross-selling.
Achieve performance targets (CSAT, Sales, Productivity, Quality, etc.).
Maintain professionalism and empathy in every customer interaction.
Eligibility Criteria
Minimum 1 year of Tech + Sales experience (International BPO preferred).
Excellent communication skills in English (verbal & written).
Ability to work in rotational shifts and rotational offs.
Graduation is mandatory (Computer background preferred).
Immediate joiners preferred.
Compensation
Fresher (with Tech & Sales knowledge): ₹28,500 CTC + ₹1,500 PLI
1 year Customer Service.: ₹31,500 CTC + ₹1,500 PLI
1 year Tech Support Exp.: ₹38,000 CTC + ₹1,500 PLI
Job Types: Full-time, Permanent, Fresher
Pay: ₹30, ₹39,500.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Provident Fund
Work Location: In person
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