Customer Support Executive
2 days ago
Customer Support Executive (Email & Chat) – Night Shift
Company: The Work Allies
We're looking for passionate and dedicated professionals to deliver exceptional customer support via email and chat. You'll be part of a dynamic, growth-focused team that values innovation, quality, and efficiency.
Responsibilities:
- Handle customer inquiries with empathy and professionalism.
- Provide accurate, timely responses via email and chat.
- Escalate unresolved issues to internal teams.
- Maintain and update email templates.
- Collect feedback and help improve service quality.
- Ensure performance and quality standards are consistently met.
What's in it for you?
- Competitive salary & benefits
- Professional growth & learning opportunities
- Fun, inclusive workplace
Requirements:
- 1- 2 year of email/chat support experience
- Strong communication & problem-solving skills
- Willingness to work night shifts
Knowledge of business process outsourcing and/or co-outsourcing is an advantage.
Ability to work in a fast-paced, deadline-driven environment.
Education UG /PG must
Fluent English
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Work Location: In person
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