Client Operations
6 days ago
Primary Responsibilities
The primarily function within the team is the completion of daily tasks, including (but not limited to):
- Capturing and allocating business which is executed by external brokers and Give In to Morgan Stanley
- Trades that are executed by Morgan Stanley and give Up (Execution only business) to external brokers.
- Monitor matching systems and ensure that all flow matches or clears internally. Any trades that remain
unmatched are escalated to the relevant Trading Desk / Traders Assistant throughout the day via phone calls
or emails.
- Perform expiration process and liaise with the relevant teams on physical delivery if any.
- Perform positions reconciliation between backend versus frontend system and follow up with the respective
proprietary risk managers for any breaks related issues. Breaks investigation, Follow-up and break
resolutions
- Coordinating with Technology on day to day systems issues, raising tickets and follow through until
resolution of the issue
- Escalation and reporting to regional/global counterparts/management.
Skills required (essential)
COMPETENCIES REQUIRED FOR THE ROLE
COMMERCIAL/ BUSINESS ORIENTATION
- The team works a split shift system. Therefore, flexibility on start/finish times will be required.
- After the initial training period, the successful individual will expect to work independently and proactively with
minimal management supervision.
- If fresher require certification in NISM or imarticus
- Candidate should be a confident, well-rounded methodical person with good analytical skills
- Good relationship building skills
- Task orientated, inquisitive in nature and have an appetite to learn
FUNCTIONAL KNOWLEDGE
- Knowledge of listed derivatives Trade Support Group functions (or at least the concept of TSG functions) is an
advantage.
- The individual will be expected to learn quickly to acquire the required technical/product knowledge.
PROFESSIONAL SKILLS
- Pays attention to detail demonstrates excellent attention to detail when analyzing or interpreting data.
- Comprehends and reasons Displays well developed ability to comprehend, reason and process complex data.
- Breaks down problems into smaller, more manageable parts.
- Team player skills - to balance and prioritize between day-to-day activities; Works effectively in teams and
broader networks to deliver results
- Strong PC /Advanced MS Excel skills,
- Strong communication / networking skills to interact with both internal / external parties
- Proactively escalates breaks and risk issues.
-
Client operations
2 days ago
Mumbai, Maharashtra, India MNR Solutions Full time ₹ 2,50,000 - ₹ 7,50,000 per yearUrgently hiring for the Client Operations Role - Client Operations Experience - 3+ years Mode – Work from Office Location - Andheri East Mumbai Industry - Media / Broadcast / Studio Skills required - Client engagement, Client coordination, Client interaction, Cold calling, CRM Must Have - Post production Preferred who can join within a week or...
-
Client Operations Co-ordinator/Specialist
2 weeks ago
Mumbai, Maharashtra, India DynaNet Online Support Full time ₹ 2,64,000 per yearClient Operations Co-Ordinator/Specialist (On-Site)Please read all the details carefully before applying. Location:Charni RoadMumbai, India (Onsite) About Us:At DynaNet Online Support, we specialize in delivering outsourced customer experience and operational support solutions to high-growth brands. We partner with clients across industries to streamline...
-
Lead, Client Services Operations
6 days ago
Mumbai, Maharashtra, India Kroll Inc. Full time ₹ 1,20,000 - ₹ 2,60,000 per yearWe are looking to hire a Lead role to join our global financial data operations team in Mumbai. This is a mid-level supervisory position with potential for growth. The ideal candidate will be a proactive critical thinker. Candidate must be detail oriented, work at a good pace, be able to work independently and willing to work long hours (as necessary)....
-
Manager I, Client Services Operations
1 day ago
Mumbai, Maharashtra, India Kroll Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThe role of Manager I within the Client Service Operations (CSO) group is a pivotal position responsible for overseeing multiple teams and ensuring the successful management of a large operations team focused on specific client or stakeholder deliverables and projects. This position involves managing other Team leads, thereby making it a crucial link in the...
-
Client Specialist
2 weeks ago
Mumbai, Maharashtra, India Futwork Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout Futwork:Futwork is a tech-driven platform that enables businesses to scale outbound and inbound voice operations through a trained network of remote telecallers. We blend technology and distributed workforce management to build agile voice support teams for modern businesses.Role Overview:We are looking for an Account Manager to manage client...
-
Senior Manager, Client Services Operations
2 days ago
Mumbai, Maharashtra, India Kroll Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionAs a Senior Manager, responsible for overall service delivery and automation plays a pivotal leadership role in optimizing an organization's service delivery processes through the strategic integration of automation solutions. This role often involves a blend of operational and technological skills, with a strong focus on enhancing customer...
-
Client Servicing
3 days ago
Mumbai, Maharashtra, India Triangular Dots Full time ₹ 4,00,000 - ₹ 8,00,000 per yearAbout The CompanyTriangular Dots is a 360-degree marketing solutions company that conducts events and promotions across India for several corporate clients.A company with a professional approach. Conducts product launches, seminars, manpower-driven activities, exhibitions, and college and corporate promotions.Key ResponsibilitiesAct as a support point of...
-
Head Client Onboarding Operations,WRB
1 day ago
Mumbai, Maharashtra, India Standard Chartered Bank Full time ₹ 12,00,000 - ₹ 24,00,000 per yearJob ID: 42334Location: Mumbai, INArea of interest: OperationsJob type: Regular EmployeeWork style: Office WorkingOpening date: 17 Oct 2025Job SummaryOperation role involves the onboarding, transaction processing and service by ensuring qualitative and providing efficient turn around time .Key ResponsibilitiesStrategy Defines operational processing and...
-
Client Onboarding
1 week ago
Mumbai, Maharashtra, India Kiya Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob location- Malad, MumbaiJob Description:We are seeking a motivated and detail-oriented professional to join our Client Onboarding & Data Maintenance team. The role involves managing end-to-end client onboarding processes, ensuring data accuracy, and maintaining compliance with regulatory and internal standards. This position supports international wealth...
-
Client Onboarding
2 weeks ago
Mumbai, Maharashtra, India Orcapod Consulting Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year1 to 3 years of experience in financial industry within Operations roles. Client onboarding, Client relationship, Project Management, Derivative Operations Trade Support experience preferredTechnical understanding of transaction lifecycle in one or more asset classes (Rates, Credit and Equity OTC Derivatives, OTC Clearing, Listed Derivatives, FX, Sec...