Principal, IT Business Systems Analysis

Job Description
Key Responsibilities:

MES Technical Architect - Duties and Responsibilities:

Design and implement Opcenter MES architecture ensuring scalability, security, and high availability to support manufacturing operations, digital transformation initiatives and seamless data exchange across enterprise systems.
Perform the installation, configuration, and deployment of Opcenter MES across multiple global sites, drive automation for the same.
Provide expert-level support for Opcenter MES troubleshooting, including root cause analysis, preventive action planning, providing best practices to increase system stability and availability.
Act as an Application DBA for MSSQL, managing Opcenter MES Database performance issues, including database tuning, query optimization, and system load balancing.
Deeply understand the MES Opcenter database structure and content, enabling effective troubleshooting as well supporting eDHR or other Opcenter Analytics requests.
Stay updated with Opcenter MES and MSSQL advancements, recommending system improvements, developing and executing upgrade strategies.
Provide technical guidance and training to internal teams and stakeholders.
Collaborate with vendors, IT teams, and business stakeholders to ensure efficient project execution and system alignment with business needs.
Follow and participate in incident management, major incident management, problem management, change management, and configuration management processes.
Manage, create, update and execute GxP documentation such as test scripts as required to ensure all relevant Compliance policies and regulations are met
Expected to be on call as needed to support manufacturing sites.
Key Requirements/Minimum Qualifications:

MES Technical Architect - Requirements and Qualifications:

Min Education: Bachelor's or Master's degree in Computer Science, Engineering, IT Technology or similar education
Proven, Hands-on experience as an Opcenter MES Technical Architect or in a similar role.
3+ years' hands on experience in Siemens Opcenter, 7+ years' of overall experience
Great experience with ITIL processes and leveraging ITSM tools like ServiceNow
The ability to fluently read, write, understand and communicate in English
Excellent interpersonal, communication, collaboration, analytical and presentation skills
Great problem solver and ability to work on your own as well as with a team
Proven ability to work effectively and collaboratively in a complex matrix organization
Strong knowledge of Siemens Opcenter solution, industrial automation, and IIoT technologies.
Proficiency in MSSQL database administration, SQL query optimization, and data integration tools.
Ability to manage multiple projects and work in a fast-paced environment.
Work hours: 1 PM to 10 PM IST

Relocation assistance: Yes

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