Salesforce QA Lead

At , we deliver superhuman quality at superhuman speed. We're building the first truly AI-native Salesforce implementation partner - not by replacing humans, but by amplifying what makes them exceptional.

Our Exo platform automates tedious work like unit testing and configuration management, giving developers 15-20 hours back per week for high-value work.

We only hire the best: developers who can leverage AI to focus on architecture, strategy, and complex problem-solving while shipping production-grade solutions faster than traditional consulting firms.

We're backed by PeakXV Partners (formerly Sequoia India & SEA) and RTP Global, and we're transforming how enterprise Salesforce implementations get built.

We are seeking an experienced Salesforce Quality Lead who will serve as both a hands-on QA practitioner and a founding QA team member. This individual will participate in building the QA organization while actively delivering testing for multiple Salesforce implementation, Agentforce, and AI transformation projects. As a founding QA team member, you'll help establish quality assurance practices from the ground up while ensuring exceptional quality delivery across our client engagements.

You'll contribute to engagements that include:

• AI-related projects: Testing Agentforce implementations, Data Cloud integrations, and AI-powered Salesforce solutions.

• Salesforce projects: Quality assurance across Sales, Service, Experience, Platform, Industry Clouds, and products like Marketing Cloud, Tableau, MuleSoft, and Slack.

• Enterprise integrations: Testing complex integrations between Salesforce and other enterprise systems.

• Establish and build the QA function from scratch, defining processes, standards, and best practices.

• Execute end-to-end testing for 3-4 concurrent Salesforce projects.

• Create comprehensive test plans, test cases, and execution strategies from business requirements.

• Perform functional, integration, regression, and UAT testing across multiple Salesforce clouds.

• Write basic automation scripts for repetitive manual testing tasks and regression suites.

• Validate data migrations, integrations, and system configurations.

• Partner with developers, solution architects, and business analysts to understand requirements.

• Facilitate UAT sessions with business users and gather feedback.

• Leverage AI tools and LLMs to enhance testing efficiency and coverage.

• Build and mentor a team of QA engineers as the function scales.

• Define QA metrics, KPIs, and quality gates for project delivery.

• 8-10 years of quality assurance experience with at least 5 years in Salesforce testing

• Proven experience building QA organizations or functions from scratch in previous roles

• Hands-on expertise in manual testing with basic automation scripting capabilities (JavaScript, Python, or similar)

• Admin-level understanding of Salesforce platform and at least 2-3 clouds (Sales, Service, Experience)

• Strong understanding of Salesforce integrations, enterprise system testing, and deployment processes

• Experience with both small-scale implementations and large enterprise projects

• Proficiency with test management tools (JIRA, TestRail, Zephyr) and Salesforce-specific testing tools (Provar, Copado Testing)

• Experience with modern automation frameworks (Playwright, Selenium, Cypress) and API testing (REST, SOAP)

• Understanding of data migration testing, ETL validation, and sandbox management

• Comfort with AI tools and ability to integrate them into QA workflows

• Exceptional communication skills and strong problem-solving abilities with attention to detail

• Ability to context-switch effectively across multiple projects

• You're excited about building a QA function from the ground up.

• You thrive in fast-paced environments managing multiple projects simultaneously.

• You're passionate about quality and have a track record of preventing issues before production.

• You're comfortable being hands-on while thinking strategically about scaling.

• You view AI as an opportunity to revolutionize quality assurance practices.

• You enjoy mentoring others and building high-performing teams.

• You can balance perfectionism with pragmatic delivery needs.

• You're deeply curious and driven to learn continuously about new testing methodologies.

• You take ownership and drive end-to-end quality delivery independently.

• You expect established processes and frameworks to be in place.

• You're looking for a pure management role without hands-on involvement.

• You're uncomfortable with rapidly changing requirements and priorities.

• You prefer focusing on a single project at a time.

• You're seeking a platform engineering or pure automation role.

• You're not interested in exploring AI-enhanced testing approaches.

• You need a highly structured work environment to be effective.

• You shy away from taking ownership and driving quality initiatives.

While not mandatory, the following certifications will strengthen your application:

Salesforce certifications:

• Administrator

• Platform App Builder

• Platform Developer I (preferred for technical understanding)

Testing certifications:

• ISTQB Certified Tester

• Certified Agile Tester (CAT)

• Any automation tool certifications (Selenium, Cypress, etc.)

Recruitment process & guidelines

Please follow the instructions carefully to increase your chances of successfully interviewing for this position. While we understand that it's difficult for one's experience to match 100% of the role requirements, we want you to understand the role requirements well and apply only if you have a good chance of doing well on the job.

• Application: Read this JD well and fill your application here by explaining the following questions

• Post screening there will be 2 rounds.

Additional details
Work mode: Hybrid, mostly remote with flexibility when required
Travel: Nil to minimal

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