Salesforce DevOps and QA Automation Lead

Job Description Job Details Job Description: The Salesforce DevOps and QA Automation Lead will be responsible for overseeing the end-to-end quality, deployment, and operational stability of Salesforce solutions across Sales Cloud, Service Cloud, Revenue Cloud , and Experience Cloud. This role combines deep technical expertise in DevOps and QA automation to ensure scalable, secure, and high-quality Salesforce delivery. The ideal candidate will lead with an AI-first mindsetapplying intelligent automation, predictive quality insights, and Agentic AI tools to accelerate delivery velocity, reduce defects, and optimize release governance . The role includes implementation of CI/CD pipelines, automated and manual testing efforts, and enforcing governance across release cycles while collaborating with cross-functional teams to deliver enterprise-grade solutions. Key Responsibilities - Design, implement, and manage scalable CI/CD pipelines using tools such as Copado, Gearset, Opsera, Jenkins, or AutoRABIT. - Manage version control (Git), enforce branching strategies, perform code reviews, and maintain deployment logs and rollback procedures. - Coordinate sandbox refreshes, metadata deployments, and environment consistency across multiple Salesforce orgs. - Automate deployments of Apex classes, LWCs, Flows, and configuration artifacts (profiles, permission sets, etc.). - Utilize AI-enabled QA platforms to auto-generate test scripts, predict high-risk areas in code, and detect anomalies in user flows using behavioral insights. - Integrate Agentic AI tools to proactively recommend deployment optimizations, detect change impact across environments, and guide release readiness decisions - Partner with security and compliance teams to ensure SOX, GDPR, and audit-readiness throughout the release cycle. - Define and execute test strategies for functional, regression, integration, and UAT testing across Salesforce applications. - Develop and maintain automated test cases using tools like Provar, Selenium, Tosca, or TestNG. - Perform manual testing for edge cases and complex workflows where automation is insufficient. - Manage test data, validate configurations/customizations, and ensure accurate business process testing. - Track defects, perform root cause analysis, and monitor quality metrics (escaped defects, test coverage, stability). - Collaborate closely with Developers, BAs, Product Owners, and Release Managers to align testing and deployment timelines. - Enforce DevOps and QA best practices across teams and support continuous improvement. - Lead defect triage, release sign-off, and deployment activities across agile delivery cycles. - Stay current with industry trends and drive the adoption of innovative tools and practices. Qualifications - Bachelor's degree in Computer Science, Information Technology, or a related field. - 8+ years of experience in Salesforce roles, with at least 3 years each in DevOps and QA Automation capacities. - Hands-on experience with Salesforce DevOps tools (Copado, Gearset, AutoRABIT, Jenkins, Opsera). - Expertise in Salesforce testing tools (Provar, Selenium, Tosca) and test management platforms (TestRail, Zephyr, Jira). - Strong knowledge of Salesforce metadata architecture, SFDX, deployment strategies, and environment management. - Experience with Apex, Lightning Web Components, Flows, and declarative Salesforce tools. - Familiarity with Agile/Scrum methodologies and CI/CD pipelines. - Salesforce certifications such as DevOps Specialist, Platform Developer I, or QA Automation Engineer are a plus. - Excellent communication, problem-solving, and documentation skills. Job Type Regular Shift Shift 1 (India) Primary Location: Bengaluru, Karnataka, India Additional Locations: Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.