Loans Advisor

1 week ago

Mira Road Mumbai Maharashtra, India DirectusHR Services Full time ₹ 15,000 - ₹ 22,000 per year

Dear Candidate,

As discussed please find below the job description attached, kindly share your updated resume along with the below information:

About Company

Vqualify

At Vqualify, we simplify vehicle financing in India. Our platform connects you with the best rates and flexible terms for cars, scooters, motorcycles, and commercial vehicles. Experience smooth, affordable financingVqualify made refinancing my car a breeze. Their rates were unbeatable, and the fully digital process was incredibly smooth. Highly recommended

Website:

VQualify Auto Rickshaw Pickup Two Wheeler Four Wheeler Truck Tractor Piaggio BSVI Apé Auto DX

Position: Customer Support Executive

Department: Customer Service

Reports To: Center Manager/ Team Lead

Location: Ramdev Plaza / CMI, 301/302, Western Express Hwy, near Maruti Nexa Showroom, Kashimira, Mira Road East, Thane, Mira Bhayandar, Maharashtra 401107

Working Days and Timings: Monday- Saturday, 10.00 am to 6.00 pm

Position Overview: The Customer Support Executive is responsible for driving online 2w / 3w / 4w loan product sales through proactive selling techniques and exemplary customer service. This role requires communication skills, sales acumen, and the ability to handle customer queries effectively.

Key Responsibilities:

  • Sales & Lead Generation:● Make outbound calls to potential customers who have dropped leads on digital channels to promote auto loan products and services.● Understand customer needs and recommend suitable products/services.● Help customers take online loan journeys and get loan sanction letters.● Achieve and exceed monthly sales targets.
  • Customer Service & Management:● Handle customer inquiries, providing appropriate solutions and alternatives within the time limits.● Process customer orders, ensuring all information is accurate.● Keep records of customer interactions, transactions, comments, and complaints.
  • Product Knowledge:● Stay up-to-date with loan products features, benefits, pricing, Rate of interest, EMI, Tenure and other promotional offers.● Educate customers about the features and benefits of products and services.
  • Team Collaboration:● Work closely with team members to ensure consistent high-quality service and to share best practices.● Attend team meetings and training sessions.
  • Data Management:● Maintain accurate records of calls made and specify the outcome on each call.● Update customer records in the company's database as required.
  • Compliance:● Adhere to all company policies, procedures, and ethical standards.● Ensure compliance with data protection regulations.

Qualifications & Skills:● High school diploma or equivalent; college degree preferred.● Previous telesales experience, preferably in an auto loan / vehicle insurance call centre environment.● Strong communication skills, both verbal and written.● Proficient in computer skills, including CRM software and MS Office.● Exceptional negotiation and persuasion skills.● Excellent active listening, problem-solving, and organisational skills.● Basic Fluency in English.

If you have any doubts please feel free to reach out on the below mentioned contact.

Thanks & Regards,

Naina

Contact:

Job Types: Full-time, Permanent

Pay: ₹15, ₹22,000.64 per month

Work Location: In person

Speak with the employer

  • Housing Loan Officer

    4 days ago

    Mumbai, India NUMBERTREE ADVISOR PVT LTD Full time

    We have an urgent job requirement for Home Loan Officer. Please find the job details below: - Experience: 1 to 7 years Qualification: Any Graduate Job Location: Mumbai (Andheri West) **Responsibilities**: 1. Sourcing & acquisition of new potential clients for Home loans, or Mortgage loans. 2. Understanding of CIBIL Checkup and CIBIL score 3. Complete...

  • Home Loan/mortgage Advisor

    2 weeks ago

    Mumbai, India GCH HR CONSULTANCY Full time

    **Job description** The client is looking to hire a Home Loan/Mortgage Advisor for their team at Dubai, UAE. (Onsite Position in Dubai) - Job Title : Home Loan/Mortgage Advisor - Location : Dubai, United Arab Emirates - Job Types: Full-time, Permanent **Job Requirement**: - 3-5 years of banking Home loans/mortgages advisory experience - To make sure...

  • Loan Advisor

    6 days ago

    Mumbai, Maharashtra, India, Maharashtra 1 Finance Full time

    Responsibilities: Advise clients on a wide range of loan products, including Home Loans, Personal Loans, Business Loans, Education Loans, and Loan Against Property.Explain and assist with loan refinancing, consolidation, and interest rate reduction strategies.Provide clear guidance on documentation requirements for each loan type.Address all client queries...

  • Home Loan Advisor

    2 weeks ago

    Mumbai, India Ara Resources Full time

    **About the Company**: ARA's Client is India’s leading independent real estate services company with a presence across India and the Middle East. The Company has diversified interests across the real estate lifecycle and deploys its proprietary technology platform to accelerate marketing and sales. Its services include Residential Broking & Technology,...

  • Loan Advisor

    3 weeks ago

    Mumbai, India 1 Finance Full time

    Responsibilities: - Advise clients on a wide range of loan products, including Home Loans, Personal Loans, Business Loans, Education Loans, and Loan Against Property. - Explain and assist with loan refinancing, consolidation, and interest rate reduction strategies. - Provide clear guidance on documentation requirements for each loan type. - Address all...

  • Loan Advisor

    5 days ago

    Mumbai, India 1 Finance Full time

    Responsibilities:- Advise clients on a wide range of loan products, including Home Loans, Personal Loans, Business Loans, Education Loans, and Loan Against Property.- Explain and assist with loan refinancing, consolidation, and interest rate reduction strategies.- Provide clear guidance on documentation requirements for each loan type.- Address all client...

  • Loan Advisor

    3 weeks ago

    Mumbai, India 1 Finance Full time

    Responsibilities:- Advise clients on a wide range of loan products, including Home Loans, Personal Loans, Business Loans, Education Loans, and Loan Against Property.- Explain and assist with loan refinancing, consolidation, and interest rate reduction strategies.- Provide clear guidance on documentation requirements for each loan type.- Address all client...

  • Loan Advisor

    3 weeks ago

    Mumbai, India 1 Finance Full time

    Responsibilities: Advise clients on a wide range of loan products, including Home Loans, Personal Loans, Business Loans, Education Loans, and Loan Against Property. Explain and assist with loan refinancing, consolidation, and interest rate reduction strategies. Provide clear guidance on documentation requirements for each loan type. Address all client...

  • Loan Advisor

    5 days ago

    Mumbai, Maharashtra, India 1 Finance Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsibilities:Advise clients on a wide range of loan products, including Home Loans, Personal Loans, Business Loans, Education Loans, and Loan Against Property.Explain and assist with loan refinancing, consolidation, and interest rate reduction strategies.Provide clear guidance on documentation requirements for each loan type.Address all client queries...

  • Loan Advisor

    3 weeks ago

    Mumbai, India 1 Finance Full time

    Responsibilities: Advise clients on a wide range of loan products, including Home Loans, Personal Loans, Business Loans, Education Loans, and Loan Against Property.Explain and assist with loan refinancing, consolidation, and interest rate reduction strategies.Provide clear guidance on documentation requirements for each loan type.Address all client queries...