Urgent Hiring

9 hours ago

Bengaluru, Karnataka, India Cars24 Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Recruiter: Arpita Gupta

Contact Number:

Driving Innovation: Join Us as an Associate - C2C at CARS24

What will you drive?

This role involves achieving defined conversion targets.

Guide customers looking to sell their cars by helping them list their vehicles on the portal.

Coordinate with potential buyers to facilitate smooth negotiations and deal closures.

Focus on maximizing conversions to meet targets and contribute to revenue generation for the company.

Provide customers with information about our products and services through effective and engaging communication.

Handle both inbound and outbound calls to address customer inquiries and resolve their issues promptly.

Understand customer needs thoroughly and offer suitable solutions to their queries.

Build a strong rapport with customers to ensure a seamless and satisfying experience.

Maintain accurate and up-to-date records of customer interactions and transactions in the system.

Coordinate with internal teams to ensure the timely resolution of customer concerns and deliver a smooth journey.

Meet daily and monthly targets related to call handling, customer engagement, and successful conversions.

Stay consistently updated on product features and market trends to deliver accurate, relevant, and compelling information to customers.

Who are we looking for?

A dynamic individual with 08 years of experience in customer support, tele calling, inside sales, or a similar customer-facing role.

Someone with excellent verbal and written communication skills and a strong ability to build trust and rapport over calls.

A proactive problem-solver who can quickly understand customer needs and offer effective, solution-oriented responses.

An individual who is comfortable managing payment-related discussions and can ensure a smooth, transparent, and satisfactory customer journey.

Someone with a target-driven mindset , capable of working in a fast-paced environment and consistently achieving daily and monthly conversion goals.

A team player with a positive attitude, resilience, and a customer-first approach.

Proficiency in regional languages will be an added advantage to connect better with a diverse customer base.

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