Project Team Member – Retail Asset Operations
1 week ago
About the Company
A Project Team Member is responsible for carrying to day to day activities of a project and assist the project leader in managing the overall lifecycle of the project. Primary responsibility is for management of projects and focus on meeting project commitments including communication with stakeholders. May or may not have direct reports.
About the Role
Project Team Member – Retail Asset Operations. Domain Expertise – Retail Assets Operations. Strong understanding of Retail Asset products: Personal Loan, Mortgage, Wheels Product, Business Loan. Hands-on experience in operations and project management within the Retail Assets vertical. Proven ability to implement and manage key operational controls and process flows.
Responsibilities
- Strategic/ Managerial Responsibilities
- Management of Projects
- Focus on meeting project commitments including communication with stakeholders etc
- Spend significant time on project management responsibilities
Lead or assist in the planning implementation and introduction of project for new systems and technologies
Core Responsibilities
- Lead, planning and implementation of projects. Participate in the design and testing phases
- Advocate on behalf of internal stakeholders and represent stakeholder's needs as appropriate to senior management
- Present oral and written reports defining plans, problems and resolutions to appropriate levels of management
- Understand the various stakeholders request and prepare the final acceptable requirement business case as per Operations process
- Continuous Meetings and discussion with stakeholders for process and system improvements and enhancements
- Preparation of BRD (Business Requirement Document) for any new Request / Enhancement
- Working knowledge of User acceptance testing (UAT) of FinnOne / Multiple Systems
- Preparation of UAT test cases / scenarios
- User acceptance testing (UAT) for every new functionality related to Product /module / change / enhancement
- Solution Related approach for issues faced by interacting with Technology and Vendors
- Regular tracking of all types of system related errors, issues and follow up with Technology and Vendors
- Preparation of System Issue List and publish the same to the top management
- Driving information security initiatives
- Creating awareness, conducting training
Quality initiatives, Innovations
People Management or Self Management Responsibilities
- Provide mentoring, coaching to team members
Ensure Project team and staff training and development
Risk and Internal Control Responsibilities
- Ensuring compliance with statutory / regulatory requirements laid under different acts governing banking regulations
Qualifications
Minimum 10–12 years of relevant experience, suitable for a Senior Manager level role.
Required Skills
- Experience in delivering projects focused on operational efficiency and automation.
- Ability to drive tech/non-tech solutions to enhance operational excellence.
- Independently lead end-to-end projects within Retail Assets operations.
- Demonstrated impact of automation initiatives in terms of cost savings, TAT improvement, and error reduction.
- Proficient in preparing Business Cases, BRDs, and understanding Functional Specification Documents.
- Capable of designing test scenarios and executing end-to-end testing.
Preferred Skills
- Familiarity with LOS, LMS, and Core Banking Systems.
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