Technology Project and Program Manager

This role sits within */dxg under the Compliance Solutions division and will primarily work with the FCC-CS Banking Compliance suite of products: 

Responsibilities:

• Manage software development Scrum teams throughout the entire software development project lifecycle, including facilitating the planning, construction, testing, and deployment phase
• Work with the team and stakeholders to help ensure projects meet the requirements and are delivered with quality in a timely manner
• Coach and guide the team in its Agile practices, facilitating the team's meetings, removing impediments, and shielding the team from interruptions
• Lead projects with development teams of internal/external developers, testers, analysts, and product managers using Agile/Scrum
• Identify any issues and risks for the team and project, and manage any open issue or risk to resolution
• Report sprint and release status and participate in the related status meetings and scrum of scrums
• Help ensure artifacts are accurate and documents clearly define the scope and status, and receive stakeholder approval
• Prepare timely, clear, and concise reports and presentations for management
• Maintain a strategic focus on the deliverables, including frequent interaction with the business area to ensure a balance between the immediate project needs and the long-term goals of the company
• Promote process change where the existing process may not reflect best practices or may be deficient in providing the organization with adequate controls and direction

Qualifications:

Minimum Experience:

• Bachelor's degree from an accredited college/university or equivalent work experience. Scrum Master certification is required
• Minimum 3 years of experience working with software development teams
  •     At least 2 years of experience leading teams as a scrum master or project manager, including:
• Building and managing project/release plans, managing risk, scheduling, estimating, and resource planning
• Solid functional knowledge of software development processes
• Managing teams/projects using an iterative methodology such as Agile or Scrum

Preferred Experience:

• Experience managing teams/projects using an iterative methodology such as Agile or Scrum along with solid functional knowledge of software development processes. Experience with SAFe is preferred (discuss should we start with required)
• Experience managing 3rd party vendors and associated deliverables
• Experience managing geographically dispersed teams
• Strong ability to work with and influence people at all levels of the organization
• Proven track record of success in leading projects involving multidisciplinary teams and requiring extensive collaboration skills

Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint and Outlook; Experience working with Azure DevOps, and Visual Studio preferred.  GenAI tools experience considered a plus.

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.