4400294-Assistant Manager
3 days ago
Job Responsibility This role is primarily responsible for effective management of Front & Mid office Travel operations for GBT. The job would entail: Team management for the smooth function of the processes. Ensure strong governance around Research / Documentation of Back office activities. Customer Interaction and Relationship Management. Identify process improvement opportunities and value adds initiatives. Ensuring compliance with SLA and other internal guidelines of policies whilst ensuring effective team work at all times Ensure SLA deliverables are met as per client expectation Attrition Management - Motivate team members and control attrition Escalation Management – managing customer escalations in quick turnaround time & ensuring plan to avoid future errors Provide coaching and feedback to team members to enable them to improve their performance Achieve highest productivity standards while ensuring control & quality focus This position demands an ability to build long sustaining professional relationship with stakeholders. Lead a team of 15-18 agents and manage their performance Manage team's efficiency, utilization, Shrinkage to ensure smooth operation Being a People Leader, Incumbent should be able to motivate agents and drive excellent results Required Skills/Qualification: Graduate with 4-6 years of relevant experience. Sound GDS knowledge & Expertise in Fare rule interpretation Sound understanding of Queue, Invoice management, Refunds & Debit Memo Proven skills in people leadership, having managed teams of at least 15-20 Excellent Interpersonal and Conflict management skills. Strong coaching, mentoring and feedback delivery skills. Proficiency in Microsoft Excel is desired. High Results orientation under circumstances of shifting priorities
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4400294-Manager
20 hours ago
Gurgaon, Haryana, India EXL Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionManager- Fraud Operations - Fraud Mitigation/Fraud Operations/Dispute Management Requirement: Industry Experience : Banking Industry - Fraud Mitigation, Fraud Operations, Dispute management Experience : Looking for individuals with experience of 7-13 years in Fraud Ops management / Fraud Mitigation/Dispute management. Manage Retail Clients Fraud...
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4400294-Assistant Manager
1 day ago
Gurgaon, Haryana, India EXL Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionJob Responsibility This role is primarily responsible for effective management of Front & Mid office Travel operations for GBT. The job would entail: Team management for the smooth function of the processes. Ensure strong governance around Research / Documentation of Back office activities. Customer Interaction and Relationship Management....
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4400294-Executives
11 hours ago
Gurgaon, Haryana, India EXL Full time ₹ 5,00,000 - ₹ 15,00,000 per yearDescriptionJOB DESCRIPTION Position Title, Responsibility Level: Executive Function: Operations Reports to - Assistant Manager – Operations Permanent/ Temporary: Permanent Span of Control – Nil Location: Gurgaon- C-61 Fraud Detection Specialist We are seeking talented and self-motivated Dispute Detection Specialist to join our Dispute...
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4400294-Assistant Vice President
19 hours ago
Gurgaon, Haryana, India EXL Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionJob Description Job description The AVP (Operations) will be responsible for overseeing the operation for Banking and Capital Market This role demands a deep understanding of US Banking operations, regulatory and compliance policies The AVP will lead a team of Managers, ensuring efficient and effective service delivery, compliance with...
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4400294-Lead Assistant Manager
19 hours ago
Gurgaon, Haryana, India EXL Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionSales Force QA Lead - candidate will be responsible for ensuring the quality, performance, and reliability of Salesforce applications, customizations, and integrations. This role involves collaborating with onshore development teams, business analysts, and stakeholders to design and execute test plans, identify defects, and ensure deliverables...
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4400294-Lead Assistant Manager
19 hours ago
Gurgaon, Haryana, India EXL Full time ₹ 12,00,000 - ₹ 36,00,000 per yearDescriptionReview of IT General controls and exposure in handling international client discussions. Application controls framework and understanding of COSO and COBIT Status reporting and ensuring timelines and quality of work. Experience in SOX engagements will be advantage, also SAP experience is desirable
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4400294-Lead Assistant Manager
15 hours ago
Gurgaon, Haryana, India EXL Full time ₹ 5,00,000 - ₹ 15,00,000 per yearDescriptionBusiness Analyst type work including: familiarity with JIRA/ can create stories in JIRA/ perform requirements gathering and work to assign those tickets to Salesforce developers Interact with stakeholders; answer questions they may have re: data that is being pulled Salesforce / Technical side of the role: Salesforce API familiarity ;...
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4400294-Lead Assistant Manager
11 hours ago
Gurgaon, Haryana, India EXL Full time ₹ 5,00,000 - ₹ 15,00,000 per yearDescriptionI am refering him for QA lead role manual and automation testing as the person have good skills on C-sharp Java Test NG and Agile methodology, He have total of 7+ years of experience and fit into the current requirement of Testing and database. He is an immediate joiner and best in API testing and web series
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assistant manager
1 week ago
Gurgaon, Haryana, India Hyatt Full time ₹ 9,00,000 - ₹ 12,00,000 per yearSummaryYou will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Stewarding is responsible to assist the Stewarding Manager in managing the Stewarding Department as an efficient, and...
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Assistant Manager
2 weeks ago
Gurgaon, Haryana, India maxlifeins Full time ₹ 4,00,000 - ₹ 8,00,000 per yearAssistant Manager - Program Management Assisting in Program management office in day to day activities
