Technical Support Executive

We are looking for a Technical Support Executive to help resolve pension-related issues. This role involves assisting pension beneficiaries, answering queries, and troubleshooting any system-related issues.Health insurance

Job Title: Technical Support Executive Location: Hyderabad Shift: Night Shift (PST Time zone) Experience: 3+ yearsAre you an experienced technical support executive looking for a new challenge? Do you thrive in a fast-paced environment where you can work with cutting-edge technologies and create solutions that solve complex problems? If so, we are looking...

Job Role: Technical Customer Support ExecutiveLocation: HyderabadExperience: 0–2 YearsWe are seeking a Technical Customer Support Executive to provide high quality technical assistance The ideal candidate will combine technical problem-solving skills with a customer focused approach, supporting both internal and external users.Key ResponsibilitiesDiagnose...

What You'll Do :- Customer Issue Resolution : Respond to customer inquiries, troubleshooting requests, and technical issues across various communication channels, including phone, chat, and ticketing systems.- Technical Diagnosis : Diagnose and resolve technical problems by investigating issues related to product installation, configuration, usage, and...

Language Mandatory : Odia , Bengali, Telugu/Hindi/EnglishJob description:Roles and ResponsibilitiesShould have strong customer-oriented approach and problem-solving skills.Should have technical knowledge (worked in technical support role).Should be able to multitask – voice and chat process.Should have customer-oriented approach while handling any customer...

OverviewThe Manager, Technical Support supervises the day-to-day operations of Technical Support Engineer Team. Responsible for ensuring the team is appropriately staffed, trained, and handles client volume within specific metrics. The Manager, Technical Support Engineer reports to the Director Technical Support.ResponsibilitiesDevelop and grow a team of...

The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technical support department. The successful candidate will be able to quickly gain an understanding of the...

Minimum of 3-8 years of experience in a telecommunications back-office, provisioning, or technical support role. Using various operational support systems (OSS) and business support systems (BSS). Team handling experience required.

Technical Support Engineer - Automation In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support...

Technical Support Engineer - AutomationIn this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.A successful candidate will be committed to providing amazing customer support experiences,...