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Credit Recovery Officer

2 weeks ago

Kolkata, West Bengal, India ML SUPPORT PVT LTD Full time ₹ 3,00,000 - ₹ 5,00,000 per year

Credit Recovery Executive

Location: Newtown ( Eco ark Gate 2)

Industry: Testing & Analytical Services

Experience Required: 3- 7 years (with B2B recovery experience)

Key Responsibilities:

  • B2B Collection Follow-Up: Proactively follow up with business clients to recover outstanding dues and accelerate cash flow.
  • Ledger Reconciliation: Reconcile customer ledgers accurately and regularly to ensure account balances are up to date.
  • Delinquency Management: Reduce delinquencies and ensure resolution of disputes within defined Turnaround Time (TAT).
  • Receivables Management: Minimize the amount and aging of overdue receivables by implementing effective recovery strategies.
  • Client Coordination: Maintain professional and effective communication with clients to address payment issues and facilitate timely recovery.
  • Reporting & Documentation: Prepare recovery status reports and maintain updated records of collection efforts.

Required Skills & Qualifications:

  • Minimum 3–7 years of experience in B2B Collections / Credit Recovery (preferably in service-based or analytical industries)
  • Proficiency in Tally and MS Office (Excel, Word, Outlook)
  • Strong verbal and written communication skills in English
  • Ability to handle client escalations and resolve disputes amicably
  • Strong analytical and problem-solving abilities
  • Immediate joiners will be preferred

Educational Qualification:

  • Bachelor's degree in Commerce, Finance, Accounting, or a related field

Preferred Candidate Profile:

  • Prior experience in the Testing, Inspection, Certification (TIC) or Analytical Services sector is a plus
  • Hands-on experience managing B2B receivables and recovery processes
  • Ability to work under pressure and manage multiple client accounts

How to Apply:

Interested candidates are requested to share their updated resume along with the following details:

  • Total Experience
  • Current Salary
  • Expected Salary
  • Notice Period

You may apply through either of the following:

WhatsApp: You can also send your resume here)

Job Types: Full-time, Permanent

Pay: ₹300, ₹500,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person