CRM Executive

1 week ago

Mohali, Punjab, India ROSERO INFRA LLP Full time ₹ 2,40,000 - ₹ 3,60,000 per year
  • Customer Support: Respond to customer inquiries, process orders, and resolve complaints efficiently.
  • Relationship Building: Nurture existing customer relationships and identify opportunities to build new, long-term connections.
  • Lead Management: Manage incoming leads, qualify them, and follow up to convert them into customers.
  • Data Management: Maintain accurate customer records and utilize CRM software to track customer interactions and data.
  • Strategy Implementation: Implement and refine strategies to enhance customer satisfaction and loyalty.
  • Internal Collaboration: Work with sales, marketing, and other departments to ensure a seamless customer journey.
  • Feedback Collection: Gather customer feedback to identify areas for improvement in products and services.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time

Work Location: In person

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