E-commerce Business Analyst

This is a full-time on-site role for a Key Account Manager located in Thanjavur , Tamil Nadu. The Key Account Manager will be responsible for day-to-day sales and operations management of key accounts on various e-commerce platforms. This includes activities such as business planning, customer service, and account management. Additionally, the Key Account Manager will contribute to brand building, website development, and inventory management.

• Data Analysis: Collect, analyze, and interpret data from various sources to identify trends, patterns, and opportunities for improvement in the e-commerce business.
• Customer Behavior Analysis: Study customer behavior, preferences, and demographics to help shape marketing, product development, and usere strategies.
• KPI Tracking: Monitor key performance indicators (KPIs) related to e-commerce, such as conversion rates, customer acquisition costs, and revenue, and provide regular reports to management.
• Market Research: Conduct market research to identify industry trends, competitors, and opportunities for expansion or differentiation.
• Business Insights: Provide actionable insights and recommendations to cross-functional teams, including marketing, sales, and product development, to support decision-making and improve business processes.
• Forecasting: Develop sales forecasts and inventory management models to optimize stock levels and meet customer demand effectively.
• Compliance: Stay up-to-date with e-commerce regulations and ensure that the company's practices align with legal requirements.