Customer Success Manager

2 days ago


Hyderabad, Telangana, India Insightsoftware Full time ₹ 60,00,000 - ₹ 1,20,00,000 per year
  • 2–8 years in Renewals, Account Management, or Customer Success
  • Proven track record of handling large, complex portfolios in a covered CSM model.
  • Strong background in B2B SaaS/software product or services environments.
  • Education & Certifications:
  • Bachelor's degree required; MBA preferred.
  • CSM-related certifications (Gainsight, Success Coaching, Pragmatic Institute, etc.) are an advantage.
  • Technical & Business Skills:
  • Proficiency in Salesforce, Gainsight, and CRM/Success platforms.
  • Familiarity with CPQ, NetSuite, SalesLoft, and contract lifecycle management tools.
  • Strong negotiation skills and expertise in reviewing/analyzing software contracts.
  • Strong analytical mindset with the ability to interpret data and drive insights.

Soft Skills & Work Culture:

  • Excellent communication (written and verbal), presentation, and executive engagement skills.
  • Customer-first mindset with proven ability to resolve conflicts and build trusted relationships.
  • Thrives in fast-paced, global environments with minimal supervision.
  • Ability to collaborate cross-functionally with Sales, Legal, Finance, and Product teams.


  • Hyderabad, Telangana, India Innovya Technologies Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Core ResponsibilitiesTrusted Advisor & Relationship ManagementAct as the primary point of contact and strategic advisor for enterprise customers.Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value.Lead structured renewal discussions, QBRs (Quarterly Business Reviews), and Success Reviews to...


  • Hyderabad, Telangana, India KonnectNXT Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Role DescriptionWe're looking for aCustomer Success Managerto drive product adoption, build strong client relationships, and lead long-term success across key accounts. This is anonsite role based in Bangalore, ideal for candidates with2–4 years of experiencein customer success or account management within the SaaS and supply chain space.Location:Bangalore...


  • Hyderabad, Telangana, India Innovapptive Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Customer Success ManagerLocation: Hyderabad, IndiaEmployment Type: Full-Time; Salaried Compensation: Base Salary, Bonus, MedicalJob Description About UsAt Innovapptive, we are bringing the industrial front-line worker, back-office and assets together.  Our platform is the only patented and "Code-Free" connected worker platform for SAP and IBM Maximo and...


  • Hyderabad, Telangana, India Innovapptive Full time ₹ 10,00,000 - ₹ 20,00,000 per year

    Customer Success ManagerLocation: Hyderabad, IndiaEmployment Type: Full-Time; SalariedCompensation: Base Salary, Bonus, MedicalJob DescriptionAbout UsAt Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and "Code-Free" connected worker platform for SAP and IBM Maximo and is...


  • Hyderabad, Telangana, India Innovapptive Inc Full time ₹ 10,000 - ₹ 50,000 per year

    Location: Hyderabad, IndiaEmployment Type: Full-Time; SalariedCompensation: Base Salary, Bonus, MedicalJob DescriptionAbout UsAt Innovapptive, we are bringing the industrial front-line worker, back-office and assets together. Our platform is the only patented and "Code-Free" connected worker platform for SAP and IBM Maximo and is disrupting and digitizing...


  • Hyderabad, Telangana, India Zenoti Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients...


  • Hyderabad, Telangana, India TalAstra HR Consultant Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Overview:As Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers to ensure their satisfaction and loyalty and for ensuring they gain maximum value from the product. You will focus on building long-term relationships, addressing customer needs, and fostering loyalty by providing onboarding,...


  • Hyderabad, Telangana, India Kore Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About Kore.AI is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we're enabling over 400+ Global 2000 companies to fundamentally reimagine their operations, customer experiences and employee...


  • Hyderabad, Telangana, India Phenom Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Requirements Phenom Intro:Our purpose is to help a billion people find the right work Phenom is an AI-Poweredtalent experience platform that is redefining the HR tech space. We have grown intoa global organization with offices in 6 countries and over 1,500 employees. As an HRtech unicorn organization, innovation and creativity is within our DNA. Come...


  • Hyderabad, Telangana, India NNIIT Full time ₹ 36,000 - ₹ 42,000 per year

    Job Title: Customer Success ManagerCompany: NNIITLocation: HyderabadBudget / Salary Range: ₹3 – 3.5 LPAEmployment Type: Full-timeAbout NNIITNNIIT is an innovative E-Learning platform dedicated to helping students enhance their academic learning. We cater to students from 6th to 12th grade, with a specialized focus on JEE Main, JEE Advanced, and...