Senior System Administrator

2 weeks ago

Chennai, Tamil Nadu, India Texnere Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Knowledge and Skills:

  • In-depth knowledge of company and industry standard computing environments such as HPE Superdome, c7000 enclosure, HPE Synergy, HPE Blade and rack mount server; SAN and Storage devices such as HPE 3PAR, Primera/Alletra, XP7/XP8, Brocade SAN switches
  • Working knowledge of HPUX Operating system.
  • Provide Mission Critical customer recommendations to improve processes.
  • Experienced knowledge of change management process and tools in complex environment.
  • Adequate skills in project management, communication, analysis, and presentation.
  • Mission Critical and ITIL certifications desired.

Responsibilities:

  • Apply deep and broad technical background and knowledge of industry trends to operate several critical or high-risk technology areas/customer groups.
  • Integrate technical knowledge and business understanding to create solutions for customer.
  • Mentor/consult with team members, other organizations, customers, and vendors on complex issues.
  • Resolve technical and some business incidents independently.
  • Mentor/assist less-experienced team members on complex incidents.
  • Deliver strategic account support by proactively maintaining high-level technical, operational expertise and understanding of industry trends.
  • Act as trusted advisor in the consultant role for customer and company sales teams.
  • Design and deliver support solutions using specific industry knowledge and expertise; Assist Mission Critical or project manager in solution formation and lead Mission Critical delivery team in planning, delivering, and managing complex support solutions.
  • Provide suggestions for operational efficiencies.
  • Lead Customer Expectation management as part of escalation process.
  • Give inputs to operational methods and programs that may affect the business management strategy in a geographic area.

Education and Experience Required:

Bachelor's degree preferred or associate degree holder (technical field) with 5- 8years working experience in related fields desired.

This role involves rotational shifts and candidate should be willing to work based out of Client location.

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