Project Management

You will support all the phases of Process Mining projects, from concept to implementation. Your key areas of responsibility will include:

• Managing end-to-end Process Mining initiatives across various clients and industries
• Tracking data identification, extraction and transformation activities
• Designing and developing process monitoring dashboards

Process Leader "- Graduate in Science / Engineering/Any professional Degree-Masters or 5 years integrated BTECH/MTECH, MBA, MCA]. Analytics, Statistics & Lean six sigma, would be added advantage

 Project Management   

1. Ensures timely communication and well-articulated to the organization and clients, using standard communication vehicles
2. Understands the audience and adapts a communication style to suit the audience; effectively blends one-to-many and one-to-one styles depending upon the context
3. Communicates with senior leaders effectively and provides perspective/expertise on process/product
4. Leverages communication as an effective catalyst for improvement
5. Offers opinions to clients; teams and peers with confidence and communicates effectively one's stand on issues, based on facts

Problem Solving:

1. Articulates a clear LOB/unit level strategy and its contribution to business, identifies links between strategy and the LOB's/Unit's delivery and builds awareness of this link within the organization
2. Identifies problems/opportunities and common themes along with patterns related to various issues across multiple processes and reimagining the complete process from an end to end perspective.
3. Leverages past experience cross multiple processes to deconstruct and identify different factors contributing to the issues and provide solutions to outstanding problems
4. Takes ownership of difficult decisions by taking decisive and timely action in high-pressure situations
5. Enhances team members knowledge-base by encouraging and creating opportunities for cross-training in other product lines within the business
6. Proposes and elicits innovative solutions through discussions with team members by cascading information on changes/improvements required
7. Plans, monitors and evaluates delivery of agreed upon action items by keeping stock of the factors impeding the progress and also proposes alternatives to overcome the same
8. Enables sustainable change by setting up systems to support the new end state
9. Delegates work effectively and reaches out of people beyond the team to secure resources/information needed to achieve goals; takes ownership for team and one's own results
10. Identifies resources needs in advance and has a plan in place to make these available from a limited resources pool; steps in when needed to manage escalations with clients/stakeholders move forward

Stakeholder Management:

1. Drives differentiated approach for different sets of customers and communicates regularly with them to ensure there are no surprises; proactively asks for feedback from clients to improve delivery
2. Proactively and effectively engages with senior leadership to identify, plan and assign the required resources for projects
3. Manages, monitors and evaluates delivery against set business goals, keeping stock of factors impeding progress, and takes steps to overcome them
4. Develops a plan to deliver against goals, continuously assesses feasibility of the plan and identifies gaps
5. Identifies and addresses process bottlenecks and improves processes to enable the team to meet stretch goals
6. Develops project plans with the appropriate buy-in(in consultation with Directors, and Sr.Leadership) listing resources, key milestones, and commitments
7. Drives business knowledge acquisition through classroom training, on-the job training and project participation
8. Drives a strong understanding of the business environment, along with customer needs, expectations, operating context, specific issues and cultural sensitivities
9. Maintains customer focus, provides value addition to clients and ensures prioritsation of tasks to manage costs, works collaboratively with customers to resolve outstanding conflicts
10. Displays a personal level of contribution to the team's relationship with customers and builds effective personal relationships with appropriate staff in the customer organization
11. Invests own time and effort in growing personal and functional contacts across appropriate levels in the business