Guest Service Associate

We are looking for a resilient, empathic business development Associate to contribute to the growth of our company in Bathinda. Business development Associates are responsible for finding and retaining clients, encouraging extant clients to purchase added products or features, and remaining abreast of changes in consumption.To be successful as a business...

Guest Relations:Provide exceptional customer service, ensuring guests feel welcomed and valued.Handle guest inquiries, complaints, and issues, escalating to the Front Office Manager as needed.Monitor guest satisfaction through comment cards and feedback.Operations Management:Oversee daily front desk operations, including check-in, check-out, and room...

Guest Interaction: Greet guests warmly, handle inquiries, and resolve complaints promptly and professionally. Check-in/Check-out: Efficiently manage guest arrival and departure procedures, including room assignments and payment processing. Information & Support: Provide guests with information on the facility's services, local attractions, and other relevant...

Guest Interaction Greet guests warmly handle inquiries and resolve complaints promptly and professionally Check-in Check-out Efficiently manage guest arrival and departure procedures including room assignments and payment processing Information Support Provide guests with information on the facility s services local attractions and other...

Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain...

**Responsibilities** - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) - Receive, sort and distribute daily...

**Key Responsibilities** - **Individual Counseling**: Conduct one-on-one sessions with students to understand their academic interests, strengths, and career aspirations. - **Academic & Career Guidance**: Assist students in selecting suitable courses, programs, and institutions that align with their goals. - **Workshops & Seminars**: Organize sessions on...

Guest Relations: Provide exceptional customer service, ensuring guests feel welcomed and valued. Handle guest inquiries, complaints, and issues, escalating to the Front Office Manager as needed. Monitor guest satisfaction through comment cards and feedback. Operations Management: Oversee daily front desk operations, including check-in, check-out, and room...

Answering the phone and providing basic information about restaurant services and operating hours or assisting with the scheduling of reservations Maintaining clean and sanitised menus for guest use Refilling drinks as required Rolling and replacing cutlery as required Maintaining stocked serving stations with condiments, trays and napkins Directing...

**Job Type**: Part-time **Salary**: ₹4,000.00 - ₹4,500.00 per month Schedule: - Evening shift - Rotational shift Supplemental pay types: - Overtime pay - Performance bonus - Yearly bonus Work Location: Hybrid remote in Bathinda, Bathinda - 151001, Punjab

Room Cleaning Dusting surfaces cleaning bathrooms and fixtures vacuuming carpets and polishing furniture Linen Amenity Management Changing bed linens restocking towels and ensuring toiletries and other guest amenities are replenished Maintenance Safety Reporting any damage or maintenance issues in guest rooms to the supervisor and adhering to...

Executing Sales Strategy: Assist Zonal Head in translating the overall sales strategy / targets for zone to individual districts and regions Communicate the sales targets in the form of Journey Cycle Plan to team of Sales Officers and oversee execution as per plan Establish, measure timelines and mechanisms to regularly review the performance of team against...