Product Management- APM/ Manager- Merchant Lending
3 days ago
About Paytm
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
Role Overview
We are seeking a strong consumer facing Product Manager for the Merchant Lending team. This role demands solving for one of the most complex, nuanced but neglected problems in the broader financial services: Customer Experience. The ideal candidate should be a strong first principles thinker, comfortable with diving deep into data to uncover insights and should possess high customer empathy and knack for UI/UX design.
Key Responsibilities
Design frictionless, intuitive digital journeys for merchants (onboarding, credit decisioning, KYC, disbursement, repayment, and closure).
Identify and eliminate drop-off points using funnel data and user feedback.
Develop a nuanced understanding of small business owners' needs, anxieties, and motivations when borrowing.
Translate those insights into UI/UX that builds trust and reduces cognitive load.
Evangelize customer-first practices within the merchant lending space.
Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents. Manage future roadmaps and deliverables. Use data to identify bottlenecks, define hypotheses, run experiments (A/B), and track impact.
Be involved in what your team is building: Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management).
Use SQL or comparable query languages/excel etc to access, analyze, and validate data independently
Track key product and data metrics (OKRs and KPIs), adjusting strategies as needed for product optimization.
Superpowers that will help you succeed in this role
-
Bachelor's degree in engineering, computer science and/or related field with MBA from top tier colleges.
Professional experience of 2-4 years in Product Management.
Good to have experience in
building/ scaling AI Chatbot and Customer Success Products.Exposure to building products for MSMEs.
Ability to work and deliver on expectations in a fast-paced work environment.
Demonstrated success in creating innovative and
user-friendly products and customer-facing features.Possess excellent oral, written, verbal and interpersonal communication skills.
Why join us?
A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities
A solid 360 feedback from your peer teams on your support of their goals
Respect, that is earned, not demanded from your peers and manager
Compensation:
If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the stor
-
Bengaluru, Karnataka, India Paytm Full time ₹ 1,04,000 - ₹ 1,30,878 per yearAbout PaytmPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.Role...
-
Bengaluru, Karnataka, India Paytm Full time ₹ 15,00,000 - ₹ 20,00,000 per yearAbout PaytmPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.Role...
-
Bengaluru, Karnataka, India Paytm Full time ₹ 15,00,000 - ₹ 20,00,000 per yearAbout PaytmPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.Role...
-
Product Analyst- Team Lead- Lending
2 weeks ago
Bengaluru, Karnataka, India Paytm Full time ₹ 15,00,000 - ₹ 20,00,000 per yearJob Description: Product Analyst About PaytmPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy...
-
Merchant Success Manager
7 days ago
Bengaluru, Karnataka, India Fulfil Inc. Full time ₹ 5,00,000 - ₹ 10,00,000 per yearIn the Merchant Success Manager role at Fulfil, you will work with our merchants to help them run their e-commerce business. You will serve as the trusted point of contact for a set of accounts, starting at the point of sale and through their entire journey with Fulfil. You will help them with product adoption as well as getting the best value out of our...
-
Product Manager Lending/Loans
7 days ago
Bengaluru, Karnataka, India Fi Full time US$ 90,000 - US$ 1,20,000 per yearFi is a new age money management app designed to simplify your financial life. With Fi, you can save, pay, invest, or borrow, all in one place. You can track and analyze your expenses across Fi and all your other bank accounts. You can also apply for a credit card, access instant loans, and grow your wealth and more with our range of investment options.We...
-
Werize - Associate Product Manager
3 weeks ago
Bengaluru, Karnataka, India WeRize Full timeRole Description: We are looking for an enthusiastic and driven Associate Product Manager (APM) to join our Product team. This role will focus primarily on our Loan Management System (LMS) and requires someone who can manage cross-functional coordination, deeply understand lending workflows, and drive high-impact product solutions. The ideal candidate will...
-
Product Manager- Merchant Acquiring
2 weeks ago
Bengaluru, Karnataka, India Careers at Tide Full time ₹ 15,00,000 - ₹ 20,00,000 per yearABOUT TIDEAt Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.Launched in 2017, Tide is now used by over 1 million small businesses...
-
Product Management
3 days ago
Bengaluru, Karnataka, India One97 Communications Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per yearRole:- Product Manager (Reconciliation, Payments & Marketplace)About Paytm Group:Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and...
-
Strategic Lending Partnerships Manager
2 weeks ago
Bengaluru, Karnataka, India beBeePartnership Full time ₹ 1,27,10,000 - ₹ 2,19,30,000Senior Manager Lending Partnership RoleEstablish a scalable lending partnership framework to drive revenue growth.Develop and execute strategic partnerships with lender institutions.Build and maintain deep relationships with senior management of top banks.Responsibilities:Account Management: Oversee lending partnerships, ensuring high client satisfaction and...
