Product Management- APM/ Manager- Merchant Lending

3 days ago

Bengaluru, Karnataka, India Paytm Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About Paytm

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

Role Overview

We are seeking a strong consumer facing Product Manager for the Merchant Lending team. This role demands solving for one of the most complex, nuanced but neglected problems in the broader financial services: Customer Experience. The ideal candidate should be a strong first principles thinker, comfortable with diving deep into data to uncover insights and should possess high customer empathy and knack for UI/UX design.

Key Responsibilities

- Design frictionless, intuitive digital journeys for merchants (onboarding, credit decisioning, KYC, disbursement, repayment, and closure).

- Identify and eliminate drop-off points using funnel data and user feedback.

- Develop a nuanced understanding of small business owners' needs, anxieties, and motivations when borrowing.

- Translate those insights into UI/UX that builds trust and reduces cognitive load.

- Evangelize customer-first practices within the merchant lending space.

- Ability to understand different technology platforms, their features and be able to work with solution architects/engineering leads and write detailed product requirement documents. Manage future roadmaps and deliverables. Use data to identify bottlenecks, define hypotheses, run experiments (A/B), and track impact.

- Be involved in what your team is building: Run edge cases, test products proactively and its features to provide feedback early in the cycle, make sure entire journeys are covered, and that product reporting exists to track KPIs for the product and its success (data-driven product management).

- Use SQL or comparable query languages/excel etc to access, analyze, and validate data independently

- Track key product and data metrics (OKRs and KPIs), adjusting strategies as needed for product optimization.

Superpowers that will help you succeed in this role-

- Bachelor's degree in engineering, computer science and/or related field with MBA from top tier colleges.

- Professional experience of 2-4 years in Product Management.

- Good to have experience in building/ scaling AI Chatbot and Customer Success Products.

- Exposure to building products for MSMEs.

- Ability to work and deliver on expectations in a fast-paced work environment.

- Demonstrated success in creating innovative and user-friendly products and customer-facing features.

- Possess excellent oral, written, verbal and interpersonal communication skills.

Why join us? 

A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities

A solid 360 feedback from your peer teams on your support of their goals

Respect, that is earned, not demanded from your peers and manager 

Compensation: 

If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 25 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India's largest digital lending story is brewing here. It's your opportunity to be a part of the stor

  • Product Management- APM/ Manager- Merchant Lending

    3 days ago

    Bengaluru, Karnataka, India One97 Communications Limited Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About PaytmPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.Role...

  • Product Management- Manager- Merchant Lending

    1 day ago

    Bengaluru, Karnataka, India Paytm Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description : Product Management- Manager- Merchant Lending Location: Bangalore, KarnatakaProduct: LendingEmployment Type: Full-timeWork Arrangement: On-siteAbout Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small...

  • Product Management- Manager- Merchant Lending

    5 days ago

    Bengaluru, Karnataka, India Paytm Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    About PaytmPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.Role...

  • Product Manager

    1 day ago

    Bengaluru, Karnataka, India Paytm Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Product Management- APM/ Manager- Merchant LendingAbout PaytmPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the...

  • Product Manager

    7 days ago

    Bengaluru, Karnataka, India Paytm Full time ₹ 6,00,000 - ₹ 20,00,000 per year

    Product Management- Manager- Merchant LendingAbout PaytmPaytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the...

  • Product Manager

    1 day ago

    Bengaluru, Karnataka, India Paytm Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Product Management- Manager- Merchant Lending About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the...

  • Merchant Channel Execution Manager

    7 days ago

    Bengaluru, Karnataka, India Paytm Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Merchant Channel Execution - ManagerAbout Us :Paytm is India's leading mobile payments and financial services platform. As the pioneer of QR- based mobile payments, our mission is to empower millions of small and large businesses across the country by enabling digital commerce and financial inclusion through technology. About the Role: We are looking for...

  • Advisor, Merchant Lending

    2 weeks ago

    Bengaluru, Karnataka, India PhonePe Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    About PhonePe Limited:Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million)...

  • Product Management

    3 days ago

    Bengaluru, Karnataka, India Paytm Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Job Description : Product Management - Product Manager - International Expansion Location: Noida, Uttar Pradesh / Bangalore, KarnatakaDepartment: Product International ExpansionEmployment Type: On-roll / On-siteAbout Paytm: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in...

  • Product Manager Lending/Loans

    7 days ago

    Bengaluru, Karnataka, India Fi Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Fi is a new age money management app designed to simplify your financial life. With Fi, you can save, pay, invest, or borrow, all in one place. You can track and analyze your expenses across Fi and all your other bank accounts. You can also apply for a credit card, access instant loans, and grow your wealth and more with our range of investment options.We...