Logistics Coordinator
2 days ago
Company Description
PCCS Logistics has over 20 years of expertise in providing comprehensive logistical solutions tailored to meet client needs. Our team focuses on creating efficient supply chain systems to reduce costs and maximize value for customers. Serving diverse sectors, including the medical industry, government institutions, and educational organizations, we are committed to seamless planning, efficient implementation, and proactive crisis management. PCCS Logistics is one of the fastest-growing, innovative logistics providers in India, supporting the "Atmanirbhar Bharat" initiative.
Role Description
Ensure acknowledgment of client orders in a timely manner
Track and ensure on-time delivery of all shipments, with proactive updates on delays.
Maintain a record of undelivered shipments beyond ETA and initiate corrective actions.
Track all in-transit vehicles to ensure smooth delivery status updates.
Monitor the number of shipments delivered without quality issues or escalations from customers.
Track original PODs collected versus total deliveries completed in other regions monthly.
Track of missing PODs .Send delivery confirmation mails to clients and internal teams on the same day of shipment completion.Acknowledge all client emails and share docket details against each pickup.
Obtain email approvals from clients for special charges (expedited delivery, detention, extra loading/unloading costs, etc.), looping in the billing team.
Ensure E-Way Bill Part B is generated for all shipments before dispatch.
Qualifications
- Strong analytical skills for problem-solving and optimizing logistics workflows
- Excellent communication and customer service skills to liaise with clients and team members
- Proficiency in using relevant software and tools for logistics operations
- Ability to manage time effectively and prioritize tasks under deadlines
- Bachelor's degree
- Experience in logistics
- Strong Follow-up skills
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