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Sales Executive

2 weeks ago

Mumbai, Maharashtra, India CELLBELL Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title: Sales Executive – After Sales (Customer Feedback Calling)

Location:
Vithalwadi

Department:
Sales & Customer Experience

Company:
Cellbell

About Cellbell:

Cellbell is a fast-growing brand dedicated to providing premium quality products and exceptional customer experiences. We strongly believe that customer satisfaction doesn't end with the purchase—it continues with support, trust, and long-term relationships.

Role Overview:

We are seeking a
Sales Executive (After-Sales Calling)
who will focus on
customer satisfaction and engagement
. Unlike traditional sales, this role does
not involve selling products
, but instead emphasizes connecting with customers post-purchase to ensure a smooth experience, address concerns, and encourage positive feedback.

Key Responsibilities:

  • Make
    after-sales calls
    to customers who have recently purchased Cellbell products.
  • Ensure customers are
    satisfied
    with their purchase and resolve minor queries or issues.
  • Collect
    feedback
    on product quality, delivery, and overall experience.
  • Encourage customers to share
    genuine reviews and ratings
    on online platforms.
  • Document feedback systematically and share insights with the customer support and product teams.
  • Maintain a positive, polite, and professional tone in all communications.
  • Build and maintain
    long-term relationships
    with customers to strengthen brand trust.

Requirements:

  • Proven experience in
    , tele sales, or after-sales support, Sales Executive.
  • Excellent
    communication skills
    (verbal and written).
  • Ability to build rapport and handle conversations with patience and empathy.
  • Strong listening skills to understand customer concerns and provide appropriate responses.
  • Basic computer knowledge (MS Office, CRM tools, data entry).
  • Self-motivated, customer-centric, and target-driven with a positive attitude.

What We Offer:

  • Competitive salary package with performance-based incentives.
  • Opportunity to be part of a
    customer-focused, fast-growing brand
    .
  • Professional growth and learning opportunities.

  • A supportive and collaborative work environment.

  • 1-3 years' quota carrying sales experience

  • Experience and working knowledge of CRM systems
  • Demonstrable track record of over-achieving quota
  • Strong written and verbal communication skills

Interested Candidates can share the Resume on
,

Apply it only Limited Seats.

Come with the Resume go with the offer.