Sr. Key Account Manager
4 days ago
Job Title:
Sr. Key Account Manager
Location:
Vadodara, Gujarat
Department: Key Account Management
Reports To: Lead - Product Management and Customer Delight
Type of Engagement: Full-Time
About Smart Node:
Smart Node is one of India's leading brands in wireless home automation, transforming homes, offices, and hotels into smart spaces. With over 8 years of innovation, we are on a mission to simplify lives through cutting-edge automation technology made in India. Join our passionate and fast-growing team to be part of the smart home revolution.
Key Responsibilities:
-Manage and approve partner orders efficiently.
-Enable and support partners to become independent in operations.
-Drive ERP adoption and ensure compliance with documentation requirements.
-Handle returnable collections with accuracy and timeliness.
-Monitor customer and partner satisfaction through feedback scores and resolve escalations promptly.
-Ensure timely submission of reports and CRM updates.
Required Qualifications:
-Bachelor's degree in Business or Engineering.
-Fresher or up to 1 year of relevant experience.
Key Skills & Attributes:
-Strong communication and presentation skills.
-Logical thinking and problem-solving mindset.
-Customer-first attitude.
-Open to learning new skills and adapting to technology.
What We Offer
-Opportunity to design solutions that shape the future of smart living.
-Exposure to both technical and creative aspects of home automation.
-Supportive and professional work environment.
-Continuous learning and growth opportunities in automation design and technology.
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