Sr. Key Account Manager

4 days ago


Vadodara, Gujarat, India Smart Node Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title:
Sr. Key Account Manager

Location:
Vadodara, Gujarat

Department: Key Account Management

Reports To: Lead - Product Management and Customer Delight

Type of Engagement: Full-Time

About Smart Node:

Smart Node is one of India's leading brands in wireless home automation, transforming homes, offices, and hotels into smart spaces. With over 8 years of innovation, we are on a mission to simplify lives through cutting-edge automation technology made in India. Join our passionate and fast-growing team to be part of the smart home revolution.

Key Responsibilities:

-Manage and approve partner orders efficiently.

-Enable and support partners to become independent in operations.

-Drive ERP adoption and ensure compliance with documentation requirements.

-Handle returnable collections with accuracy and timeliness.

-Monitor customer and partner satisfaction through feedback scores and resolve escalations promptly.

-Ensure timely submission of reports and CRM updates.

Required Qualifications:

-Bachelor's degree in Business or Engineering.

-Fresher or up to 1 year of relevant experience.

Key Skills & Attributes:

-Strong communication and presentation skills.

-Logical thinking and problem-solving mindset.

-Customer-first attitude.

-Open to learning new skills and adapting to technology.

What We Offer

-Opportunity to design solutions that shape the future of smart living.

-Exposure to both technical and creative aspects of home automation.

-Supportive and professional work environment.

-Continuous learning and growth opportunities in automation design and technology.


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