Support Analyst

19 hours ago


Pune, Maharashtra, India Tata Consultancy Services (TCS) Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

Job Role: Support Analyst (Access Management)

BPO band: BPO 2

Required Technical Skill Set: Unix, SQL

Experience Range: 3+ years

Location: Pune/Chennai

Shift: 24*7 rotational shifts

Roles & Responsibilities:

  • Hands on experience working on Access Management in Banking domain with below knowledge:

  • Applications & PAM: AM experience in assigning/ removing roles & entitlements within applications and Privileged Access Management.

  • WINDOWS: AM experience in assigning/ removing AD groups to provide access to applications within User's windows.
  • UNIX: AM experience in Creation / deletion of users accounts LINUX AIX servers, various databases.

  • Use pre-defined procedures to ensure requests for user access and permissions are authorized as per policies

  • Communicate instructions to fulfilment teams for execution
  • Identify, introduce, and implement opportunities to streamline processes
  • Management of changes or updates to processes; ensure appropriate updates are made to associated documentation
  • Good verbal communication as well business email writing skills
  • SLA management and Client management skills

Location

Pune

Job Function

BUSINESS PROCESS SERVICES

Role

Process Expert

Job Id

376532

Desired Skills

Access Management

Desired Candidate Profile

Qualifications : BACHELOR OF COMPUTER SCIENCE


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