Learning & Development Manager | NLG

4 days ago


Lucknow, Uttar Pradesh, India Novotel Full time ₹ 5,00,000 - ₹ 10,00,000 per year
Company Description
Job Description
  • Conduct/review training needs analysis annually and budget accordingly;
  • Plan training for future skill requirements and not just current;
  • Ensure development and implementation of annual training plan training to address and narrow the performance gap;
  • Maximise the use of Hotels Academic programs to address gaps in performance;
  • Deliver all brand customer service and quality standards training to all members of the team;
  • Maintain accurate reporting on the training delivery and learning programs implemented;
  • Evaluate the effectiveness of the training for ROI and ROE;
  • Seek feedback from participants and their managers for effectiveness of learning and development programs;
  • Create a learning environment where each person has a personal development plan;
  • Follow up talent after attending Hotels Academies training programs to support the application of learning on the job;
  • Co-ordinate cross exposure and project based learning for star talent;
  • Ensure all talent have access to learning opportunities;
  • Participate actively in the Certified Trainers Network
Additional Information

Novotel



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