Voice Process Executive

3 days ago

Vadodara, Gujarat, India Neelam Enterprise Full time ₹ 2,64,000 - ₹ 3,12,000 per year

ob description:

Job description This is a full-time on-site role for a Global Customer Support located in Vadodara. Respond to customer inquiries and provide assistance through various channels such as phone, email, or chat. Address customer concerns, resolve problems, and ensure customer satisfaction. Handle customer complaints professionally and escalate issues when necessary. Communicate effectively with customers, colleagues, and other departments within the organization. Exhibit strong written and verbal communication skills, especially in a multicultural and multilingual context.

LANGUAGE REQUIREMENTS

Required English Ability Level Business Fluent Required Hindi Ability Level Business Fluent

QUALIFICATIONS:

Ability to resolve customer complaints and maintain customer satisfaction.

Excellent written and verbal communication skills in English.

Customer Service and Customer Experience skills for American customers desirable.

Ability to work in a night shift.

Knowledge of customer service principles .

Great attention to detail.

Ability to multitask and manage time effectively.

Experience in a related field is desired.

Any Bachelors / Master s degree

LANGUAGE SKILLS: Ability to read, analyze and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write emails, speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups and clients.

MATHEMATICAL SKILLS: Ability to choose the right mathematical methods or formulas to solve a problem. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals quickly and correctly.

REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Job Types: Full-time, Permanent, Fresher

Pay: ₹22, ₹24,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Vadodara, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Language:

  • English (Required)

Work Location: In person

  • Customer Service Executive- International Voice Process

    1 week ago

    Vadodara, Gujarat, India Vipsa Talent Solutions Full time ₹ 25,000 - ₹ 40,000 per year

    Locations : Gandhinagar + Vadodara Fresher's - 25 k in handExp - upto 40 K in hand, depends on expProcess - International voice US sales processInbound + outbound calls

  • Customer Service Executive Voice and Non-Voice

    2 weeks ago

    Vadodara, Gujarat, India Smart Lion Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are hiring Customer Service Representatives for email, chat & voice support roles in Vadodara. Freshers & experienced candidates welcome. Must have good English communication & be open to rotational shifts. Apply now Required Candidate profileGraduate/Undergraduate from any stream.0–3 years of experience in customer support. Good English communication,...

  • Process Analyst

    2 weeks ago

    Vadodara, Gujarat, India Devdort Full time ₹ 3,00,000 - ₹ 4,00,000 per year

    CONTACT CENTER REPRESENTATIVE (VOICE PROCESS)WHAT WE OFFERTransportation allowanceCanteen SubsidyHealth InsuranceTuition ReimbursementIncentive components campaign wiseWork Life Balance InitiativesRewards & RecognitionInternal movement through IJPWHAT YOU'LL BE DOINGTake inbound or make outbound calls to customers with the objective of discussing non-sales...

  • Csr Executive

    3 days ago

    Vadodara, Gujarat, India Office BEACON Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Customer Service Representative Night shift – US process Excellent written & verbal communication Handle chat, email & voice support Knowledge in accounting required

  • Process Engineer

    1 week ago

    Vadodara, Gujarat, India Deepak Nitrite Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilities:Process Engineering of New Products / New Processes / Process Improvements / Retrofitting into Multipurpose Plants based on Technology Dozier (and / or) LDR.Process Design of Equipment's, Instruments, Mechanical Items etc. to Develop Design Specifications, Preparation of PDS / IPDS / SIDS, Review of MDS & vendor Drawings...

  • mis & process executive /ast-manager

    1 week ago

    Vadodara, Gujarat, India L&T Technology Services Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    MIS & PROCESS EXECUTIVE /AST-MANAGERLNT/M-PE/1459775LTGE-Green Energy BusinessVadodaraPosted On11 Sep 2025End Date10 Mar 2026Required Experience4 - 7 YearsSkillsKnowledge & Posting LocationMISMinimum QualificationB.S. ENGINEERING TECHNOLOGYJob DescriptionJob Title: MIS Executive – Supply Chain SystemsDepartment: Green and Clean Energy DivisionLocation:...

  • mis & process executive /ast-manager

    4 weeks ago

    Vadodara, Gujarat, India Larsen & Toubro Limited Full time

    Job DescriptionJob Title:MIS Executive - Supply Chain SystemsDepartment: Green and Clean Energy DivisionLocation: VadodaraReports To: MIS Lead - Supply ChainExperience Level: 3-6 yearsEmployment Type: Full-TimeJob Summary:We are seeking a detail-oriented and tech-savvy MIS Executive to support the development and maintenance of supply chain systems and...

  • Operations Executive

    2 weeks ago

    Vadodara, Gujarat, India Ascendion Engineering Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Operations ExecutiveJob Location: BarodaShift Timings: US shift PM IST to 04.00 AM IST)Website: What You'll DoHR Operations Executive initiates and completes the onboarding processes per the norms of Ascendion, US State & Federal Govt. & Ascendions ClientsCommunicates efficiently with the prospective employees about the framework of Ascendion's...

  • Senior Process Engineer

    1 day ago

    Vadodara, Gujarat, India L&T Technology Services (LTTS) Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Design experience in Process Engineering of MOC or Brownfield projects ISBL & OSBL of Refinery, Petrochemical.Sound execution knowledge of various process deliverables and interface required with other disciplines.Should have worked PreFEED /FEED / Detail Engineering Projects. Quick in execution, generating technical queries.Should be very sharp in...

  • Digital Marketing Executive

    3 days ago

    Vadodara, Gujarat, India Beverage Trade Network Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Beverage Trade NetworkDesignation: Digital Marketing ExecutiveJob Location: Vadodara, Gujarat (On-site)Shift: UK Shift (5 days a week)Beverage Trade Network is one of the world's leading networks for beverage, wine, spirits, and beer importers, distributors, producers, and related companies.Beverage Trade Network is hiring for the Vadodara (India) office and...