Inbound Tech Support Associate

7 hours ago

Kolkata, West Bengal, India AdeebaEServices Full time ₹ 1,35,000 - ₹ 2,75,000 per year
Company Description

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

Job Description

Job Description

Role: Customer Service Executive/Technical Support Executive

Responsibilities:

  • Call Handling from Customers and resolving the issues.regarding printers, routers , email issues.
  • Supporting the Query and do the needful.
  • Reporting to the team lead.
  • Proactive work to be done.

Criteria:

  • Any Graduate with Good communication & Excellent English Fluency.
  • 10+2 Educated candidates can also apply
  • Experience with 1 year in International Voice will be add -on.
  • 10-20% hike from last drawn salary
  • Work experience certificates are needed.
  • Age years,
  • Candidates who have experience in International BPO in inbound or outbound process is eligible
  1. Rotational and Night Shifts.

Benefits:

1. Salary Fixed & will be on 1st of every month in salary account.

2. 6 days working with rotational off

3. Salary Range : 1.35 Lakhs – 2.75 Lakhs as per Experience + Incentives

4. Timings : 8:30 PM to 6:30 AM

5. 24 Approved Paid leaves + Birthday leave

6. Attendance bonus

7. Loyality Bonus upto Rs.5000

8. Refferel Incentives

9. Daily Incentives+Spot Incentives

10. No Bond

11. Homely Environment + Supportive Seniors

12. Direct Company Payroll ( This is not a consultancy ).


Address:

Adeeba e Services, Shaila Towers , 6th Floor , Room 603,

J1/16 EP & GP Block, SaltLake Sector 5 ,

Bus Stop : Webel Bhavan

Nearest landmark KFC Restraunt

Contact Person :Riti 

Contact No.:

Qualifications

Graduate / undergraduate

Additional Information

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.

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