Duty Manager/Supervisor
7 days ago
Bachelor's Degree in Hotel Management / Any Specialization in F&B or
hospitality related field
5plus years of experience in high volume and/or cinema, retail, or restaurant
operations at the supervisory levels
FUNCTIONAL RESPONSIBILITIES:
Supervises the functions of the department employees, facilities, operations and cost on
a day - to - day basis.
Key Management: Includes Opening & Closing of shift.
Cash Management: Includes issuing of daily floats, handling cinema imprest, shift
banking, shortage control etc.
Monitors and Controls, on an ongoing basis:
a) Quality levels of product and service.
b) Operating costs of cinema.
c) Merchandising and Marketing all promotional activities /movies publicity in the Unit.
d) Sanitation, cleanliness and hygiene of the entire cinema area under his / her purview.
Guest Satisfaction:
a) Ensuring guest satisfaction by achieving high levels of Service Standards as per SOP.
b) 100% Mystery Audit Scores.
c) All feedback is handled within the set timelines.
Inventory and Yield:
a) Ensure that Yield (including batch test and wastages) of popcorn and calibration of
Coke and Tea/Coffee Machine is managed as per standards.
b) Ensure complete adherence to Finance SOPs.
c) Monitor and control daily shortages.
SOPs, Upkeep and Maintenance / Safety:
a) Custodian of all departmental SOPs and should ensuring 100% compliance.
b) Upkeep and Maintenance of property - (as per Housekeeping and Engineering
Standards).
c) Ensure that the unit must adhere to 100% Safety/security systems.
Job Types: Full-time, Permanent
Pay: ₹25, ₹29,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- What is your current location?
Education:
- Bachelor's (Required)
Experience:
- Food industry: 3 years (Required)
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