Café Supervisor

Job Title: Café Supervisor

Location: [Taleigao Panaji]

Employment Type: Full-time

Job Summary:

We are looking for a responsible and customer-focused Café Supervisor to oversee daily operations of the café. The role involves supervising staff, ensuring excellent customer service, maintaining quality standards, and supporting the café manager in smooth operations.

Key Responsibilities:

• Supervise daily café operations, including opening and closing procedures.
• Lead, train, and motivate service and barista staff to deliver high-quality customer service.
• Monitor food and beverage quality, hygiene, and safety standards.
• Handle customer queries, feedback, and complaints professionally.
• Assist in scheduling shifts, delegating tasks, and managing staff performance.
• Oversee cash handling, billing accuracy, and basic inventory checks.
• Support stock management, ordering supplies, and minimizing wastage.
• Ensure the café maintains a clean, welcoming, and organized environment.
• Report to the Café Manager and assist in implementing promotional activities.

Requirements:

• Previous experience in a café/restaurant supervisory role (minimum 1–2 years).
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Knowledge of café operations, POS systems, and basic inventory control.
• Ability to work under pressure and handle fast-paced service.
• High school diploma or equivalent (Hospitality/Management degree preferred).

Skills Needed:

• Leadership & Team Management
• Customer Service Excellence
• Problem-Solving & Decision-Making
• Time Management & Organization
• Basic Accounting & Inventory Handling

Salary/Compensation:

Competitive, based on experience and qualifications.

Job Types: Full-time, Permanent

Pay: ₹22, ₹25,000.00 per month

Benefits:

• Food provided