HR Generalist

We are looking for aHR Generalistto join our Global HR team This is a fundamental role in the HR team and will be central to ensuring HR operational efficiency and effectiveness along with supporting the business locally. This role will be responsible for HR within the India, Middle East, Turkey, and African markets, ensuring to stay connected with the broader JAPAC/SAMEA team along with the Global HR team.In this role, you will support all stages of the employee lifecycle including delivery of employee onboarding, facilitating training, Workday processing, working to resolve employee queries, managing employee relations cases, and managing local benefits. You'll partner with the local business leaders along with HR Business Partners, Employment Legal, Talent Acquisition, Payroll, Benefits, and others to deliver world-class employee support to the India, Middle East, Turkey, Pakistan, and African markets.What You'll DoManage all Workday processing and employee questions from onboarding to offboarding for all employees and long-term contractors in India, Middle East, Turkey, and AfricanBe the local specialist providing hands-on labor law advice and support for India, Middle East, Turkey, and AfricanPartner with the JAPAC/SAMEA HR Business Partner, Employment Legal, Talent Acquisition, Payroll, Benefits, and many others to understand and resolve local issuesUpdate and adjust processes and content, if needed, based on new local labor lawsHandle all local documents and government paperwork required for Japan and KoreaManage projects with various stakeholders to improve and streamline processes, ensuring we drive global consistency along with adjusting for local nuances as neededSupport the JAPAC/SAMEA HR Business Partner to provide local support to the India, Middle East, Turkey, and African business leadersDelivering training to support manager developmentReviewing HR processes and suggesting changes to improve efficiency and scalabilityYou will be located at the Mumbai officeAbility to travel is requiredWho You AreYou have at least 5 years of experience working in an HR Generalist, Employee Relations Manager, People Operations, or HR Manager roleGlobal experience working with international counterparts for an organization that has offices around the worldHave knowledge of India, Middle East, Turkey, and African (with strong knowledge in at least one of locations) local labor regulations and employment practices as well as a desire to learn moreHave experience working in a matrixed organization, with experience working in a media or technology company a plusHave exposure or experience with compensation and benefits, with an understanding of the local market a plusAbility to manage employee relations cases, such as performance management, harassment, discrimination, and other policy violations, from intake through investigationAbility to work collaboratively, being inclusive of all partnersAbility to work independently and comfortable working in a distributed settingAbility to productively challenge and influence other teams, managers, and leadersAbility to prioritize well and be flexible in a fast-paced environment with changing demands where being resourceful to find answers is keyStrong communication skills - both verbal and writtenDemonstrate a solution-focused approach to problem-solving, with the ability to find pragmatic outcomesWhere You'll BeThis role is based in Mumbai, India.We ask that you come in > 3 times per week.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.Today, we are the world's most popular audio streaming subscription service.