Trade Finance Operations – Document Checking

Position Purpose

Responsible for ensuring efficient processing of Trade Finance Operations of MEA branches through close coordination with branches and ISPL ; ensure smooth and optimized functioning of the activities in accordance with internal policies & guidelines and external regulations.

Responsibilities

Direct Responsibilities

• I. Ensure that the Control framework for the activities under his scope is adequate and in line with the Group and CIB policies and guidelines
• Manage operational risk, and ensure accurate reporting of operational risk incidents
• • maintain safe operational risk environment and work closely with OPC on all identified areas of risk and agreed corrective action plans.
• • ensure timely, accurate and exhaustive reporting of incidents. Posterior analysis and action plan in order to improve the existing processes.
• • address recommendations from Internal Audit, Regulators and external auditors within agreed deadline.
• Ensure that controls defined in the control plan are properly performed for the activities in scope;
• Maintain an adequate and updated level of Procedures for the activity under his scope.
• Ensure that all awareness and eLearning program are completed in due time in the activity in scope

Contributing Responsibilities

• Manage and ensure optimized processing of operations, in a secured environment.
• ensure a high level of service quality and security of the production for the activity in scope
• meet deadlines for the processing of operations, and the corresponding operational reporting
• propose practical solutions to improve the quality and security of all operational tasks as an ongoing mode, identify (and implement) possible improvements in the production processes
• respond to key customer queries that are escalated; handle customer complaints and implement corrective actions.
• implement best practices from other Middle-Offices
• propose local best practices to branches, to detect improvement possibilities and implement them, to harmonize the processes across branches.
• manage flows and stocks: analyse the monthly result of workload estimation and monitor overstaffing /understaffing.
• manage complex situations: guide staff in the processing of unusual / complex product/scenarios,
• liaise with Back-Office / Business / F&C/ IT for quick resolution of abnormal issues,
• report incidents / errors / issues and report to the management or to IT.

4. Evaluation criteria & Key Performance Indicators (KPI)

• Category
• Description
• Criteria
• Major Incident & Fraud
• Inspection General & Internal Audit
• Regulatory & External Audit
• Operational Permanent Control
• Procedure, policies and deadline
• No tolerance. Achievement = zero cost
• Missions ratings must be above MS (= GS or S)
• No overdue recommendation
• No negative High Risk remarks / observation
• No Overdue recommendation
• Rating must be above 90 %, corrective actions must be addressed in a timely manner
• Full adherence & compliance to procedure.
• Review/maintain procedures up to date
• Analysis # and nature of incidents logged in Forecast
• Based on IG report (# and nature of recos)
• of Overdue reco
  
• Based on report
• of Overdue reco
  
• AP mission report / finding report
• Based on case by case /
• Procedure equipment rate

Technical & Behavioral Competencies

• Bachelors degree in Finance, Business Administration, or a related field. A masters degree or professional certifications in trade finance are a plus. Professional certifications in trade finance (e.g., CDCS, CSDG) would be an added advantage
• 5-7 years of experience in trade finance, with a focus on document checking and compliance.
  
  Strong analytical skills and attention to detail.
  
  Good understanding of regulatory requirements and trade finance documentation standards.
  
  Effective communication and interpersonal skills.