Female Telecaller cum Relationship Manager

2 weeks ago

Kolkata, West Bengal, India Pavitra Rishta Matchmaking Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role & responsibilities

  • Make outbound calls to prospective clients and explain our matchmaking services.
  • Understand the client's needs, preferences, and expectations regarding potential matches.
  • Maintain accurate records of client conversations, requirements, and feedback in the CRM system.
  • Schedule consultations for clients with senior matchmaking specialists.
  • Follow up with clients regularly to ensure satisfaction and provide updates on new matches.
  • Assist in managing client profiles and match recommendations.
  • Provide support to clients during their matchmaking journey, ensuring they feel valued and understood.
  • Address client concerns and resolve any issues that may arise, providing excellent customer service.
  • Work closely with the matchmaking team to ensure that client preferences are met accurately.
  • Meet daily/weekly targets for calls, consultations, and lead conversions.

Preferred candidate profile

a.Sales Experience

b.Hindi Fluent Mandatory

c.Basic English

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