Senior Business Analyst

7 days ago


United States of America USA, India vcarve rcm private limited Full time US$ 80,000 - US$ 1,20,000 per year
Job Description

Title:Senior Business Analyst Job Description: Perform business process analysis, gathering requirements, performing development, implementation, testing and documentation of applications. Use analytical and conceptual skills in implementing business processes in ServiceNow. Integrate ServiceNow with third party systems including ERPs, web and application servers. Draft documents for business process within scope of the project. Tailor solutions to meet better customer requirements. Add continual process improvement into the service management. Customize out of box functionality and map client requirement using Java script and Client scripts. Move data from one instance to another, upon upgrades and patches. Understand business requirements and evaluate data sources and translate requirements into specification. Perform data analysis and report on Microstrategy and SharePoint. Define and ensure ITSM tool and services delivered with agreed business requirements, and managing full service life cycle with service team Manage ITSM tool with service team that need to be consulted for service changes and development. Mentor team members leveraging ITSM solutions with Business Goals. Will work in Tallahassee, FL and/or various client sites throughout the U.S. Must be willing to travel and/or relocate.



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