Manager - Urban WASH

1 day ago


Mumbai Metropolitan Region, India CrossOver Talent Full time ₹ 12,00,000 - ₹ 36,00,000 per year

We are looking for a Manager to lead and strengthen the Urban Water, Sanitation and Hygiene (WASH) to be based in Mumbai. This role combines strategic planning, operational delivery, and people management to drive real impact in the sector. You will work closely with internal teams, partners, and stakeholders to shape long-term goals and ensure they are achieved effectively.

Primary Responsibilities
Strategic Oversight

  • Lead the Urban WASH team's strategic direction, setting clear goals and mapping practical pathways to achieve them.
  • Develop and manage operational plans for a team of 10+ people, ensuring each vertical has clear priorities and delivers results.
  • Stay informed about the evolving urban sanitation and WASH landscape in India, ensuring our work remains relevant and inclusive.
  • Build and nurture partnerships across the sector to advance programme goals and identify opportunities for collaboration.

Operational Support

  • Ensure consistent and high-quality implementation of team objectives and initiatives.
  • Lead stakeholder engagement – from identifying potential partners, presenting at meetings, and preparing proposals, to closing opportunities.
  • Manage relationships with NGO partners and identify new avenues for sector-level partnerships.
  • Oversee reporting, record-keeping, and financial data management with accuracy and confidentiality.

People Management

  • Build the skills and capacity of team members and consultants to deliver impactful, high-quality work.
  • Collaborate across verticals to design and execute projects that create meaningful sector impact.
  • Provide ongoing mentorship, guidance, and leadership, setting a strong example in work ethic and commitment.
  • Establish processes that enable high performance and provide day-to-day support when needed.

Desired Skills & Experience

  • Minimum 10 years of work experience in programme management, advisory, client relationship management, or related fields.
  • Experience working with senior leaders across diverse backgrounds, with the ability to clearly communicate value propositions.
  • Excellent listening skills, able to understand and reflect different perspectives.
  • Strong planning, organisation, and time management skills, with the ability to prioritise effectively.
  • Prior experience independently managing a team or division with full accountability.
  • An analytical, solution-oriented approach, capable of handling complex activities and challenges.
  • Strategic and innovative thinking, with the ability to adapt to evolving sector trends.
  • Strong people management skills, fostering collaboration, accountability, and mentorship.
  • Excellent presentation and communication skills, focused on delivering high-quality outputs on time.
  • Ability to work under pressure and on tight timelines with a positive attitude and a commitment to creating long-term, tangible impact.

We are looking for someone deeply committed to inclusive sanitation and service delivery for vulnerable communities, with a results-driven mindset.
Skills: urban water, sanitation and hygiene,program implementation,programme management,stake holder management,non profit advisory,development consulting


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