Developer or Technical Lead

Salesforce Service Cloud Developer

Req ID: 337214

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Service Cloud Developer to join our team in Pune, Mahārāshtra (IN-MH), India (IN).

Required Experience:

3-5 Years of Experience in Service Cloud the responsibilities & technical skills as noted elsewhere.

Salesforce Specific
· Design, Develop, and Implement Solutions & Integrations:
· Develop custom applications using Apex, Visualforce, and Lightning Web Components (LWC).
· Implement automation using Salesforce Flow, Process Builder, and Apex triggers.
· Implement best practices for data management and security.
· Participate in code reviews and receive/provide constructive feedback.
· Implement analytics and tracking solutions to gather user behavior data.
· Configures and Customizes Salesforce Environments: Including workflows, security models, automation, and reporting tools
· Configure Salesforce security models, including roles, profiles, and sharing rules.
· Implement Salesforce DevOps Strategies: Including CI/CD pipelines, version control, and automated deployments.
· Implement CI/CD pipelines using tools like Copado, Gearset, or Jenkins.
· Manage version control using Git or similar tools.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use and email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form,

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