Routing and Switching

Req ID: 326918

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Routing and Switching - Network Engineering Specialist Advisor to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Primary Skillset:- Avaya Voice.

Responsibilities:

• Installation & Configuration: Set up and configure Avaya systems, including Avaya Aura, Avaya Communication Manager, and related gateways.

• Troubleshooting & Maintenance: Diagnose and resolve issues related to Avaya voice systems, including SIP and H.323 protocols.

• System Upgrades: Manage upgrades and patches for Avaya systems to ensure optimal performance.

• Network Integration: Work with networking teams to integrate Avaya voice solutions with enterprise networks.

• User Support: Assist users with voice-related issues, including call routing, voicemail, and conferencing.

• Documentation: Maintain records of configurations, troubleshooting steps, and system changes.

• Collaboration: Work with vendors and IT teams to implement new voice solutions.

Requirements:

• Experience: 9+ years working with Avaya voice systems.

• Technical Skills: Hands-on experience with Avaya servers (S8300, S8500, S8700, etc.), Avaya Session Manager (SM), and System Manager (SMGR).

• Protocols Knowledge: Understanding of VoIP, SIP, H.323, and PSTN concepts.

• Certifications: Avaya ACA, ACS, or ACE certifications preferred.

• Additional Skills: Experience with Avaya Breeze, Avaya Contact Center, and Cisco IPT is a plus.

Secondary Skillset:- Network Routing and Switching (Cisco/Aruba), Wireless (cisco/Aruba)

Performs technical analysis of software, hardware, and network systems, system integration for LAN/WAN communications, network nodes, switches, and various transmission systems

Performs network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Create & update the technology components of standard operating procedures

Plans, designs, and implements networked systems, including configurations, supporting/troubleshooting network problems and coordinating with vendors for installation of such items as routers, switches, Wireless (Cisco & Aruba).

Strong communication skills

• Solid documentation experience with Microsoft Visio, Word, and Excel

• Ambitious and goal-oriented, with initiative to work until job is complete - Prior experience working closely with customers and collaborating with IT staff - Must possess strong technical account management skills and have excellent troubleshooting skills.

• Bachelor's Degree or equivalent experience.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at

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