Senior Travel Consultant

3 days ago

Gurgaon, Haryana, India Adventures Overland Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Job Description of Travel Consultant – Operations

About Adventures Overland:

Adventures Overland is Indias leading and multiple award-winning "Luxury Adventure" Outbound

travel company pioneering in organising Self Drive Road Trips around the world. We offer both fixed departures and tailor-made tours, where participants get to self-drive custom-fitted 4X4 vehicles within the safety of a convoy.

Job brief

We are seeking a detail-oriented and customer-focused Travel Consultant – Operations to join

our travel team. In this role, you will be responsible for managing end-to-end travel arrangements for both domestic and international destinations, coordinating with suppliers, and ensuring seamless travel experiences for clients. You will play a key part in operational efficiency and customer satisfaction by handling bookings, documentation, and issue resolution.

Responsibilities :


• Handle all aspects of travel arrangements including flights, accommodations, transportation, visas, and insurance.


• Process travel bookings accurately in accordance with client preferences, company policies, and budget constraints.


• Communicate with travel suppliers and vendors to confirm services, negotiate rates, and manage changes or cancellations.


• Maintain up-to-date records in internal CRM platforms.


• Assist in itinerary planning and provide expert travel advice tailored to client needs.


• Resolve customer issues, rebook travel as needed and provide after-sales support.


• Monitor travel trends, restrictions, and advisories to keep clients informed.


• Support operational process improvements and assist with travel policy development.


• Prepare travel documentation and post-travel reports.


• Coordinate with the finance and sales departments on billing and reconciliation.


• Act as an on-ground travel lead for group tours or corporate delegations, managing

logistics and ensuring smooth day-to-day operations.


• Negotiate and get the best buying from the suppliers/vendors

Requirements and skills


• Proven work experience of minimum 5 years as a Travel Consultant in operations or product development


• Ability to interact, communicate and negotiate effectively


• Sound knowledge of domestic and international travel trends


• Knowledge of Word, Excel and PowerPoint.


• Knowledge of ticketing software like Amadeus


• Bachelor's or master's degree in hospitality, Travel, Tourism, Business or relevant field


• Good knowledge of Visas


• Fluency in English, Excel, and Amadeus


• Hands-on experience leading travel groups, will be considered an advantage


• Having driving experience is mandatory.

Benefits


• Competitive salary commensurate with experience.


• Opportunities for professional growth and career advancement.


• Dynamic and collaborative work environment with a focus on innovation and creativity.

Schedule:


• Day shift


• Flexibility required based on operational needs and clients travel schedules.

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