Retail Executive

6 days ago

Kopari Colony Mumbai, India Vikram Communication Full time ₹ 2,50,000 - ₹ 7,50,000 per year

We are looking for a motivated and customer-focused Retail Executive to drive the sales of our online courses across various platforms. The ideal candidate will play a key role in identifying customer needs, promoting course offerings, and converting leads into sales through effective communication and digital selling strategies.

  • Key Responsibilities:Promote and sell online courses through digital channels (website, social media, email, chat, marketplaces).
  • Engage with prospective customers via calls, chats, emails, or in-person (if applicable) to understand their learning needs and recommend suitable courses.
  • Generate leads through outreach, campaigns, and follow-ups using CRM tools.
  • Maintain deep knowledge of course offerings, certifications, pricing, and promotions.
  • Assist in managing listings on third-party platforms (Amazon, Udemy, etc.) and ensure content accuracy.
  • Meet or exceed monthly sales targets and KPIs.
  • Gather customer feedback and relay insights to the marketing and product teams.
  • Support with creating basic sales materials like product pitches or course comparison charts.
  • Assist customers through the enrollment process and provide post-sale support if needed.
  • Required Skills & Qualifications:Bachelor's degree in Business, Marketing, or related field (preferred, not mandatory).
  • 1 year experience in retail sales, telesales, or edtech sales (preferred).
  • Excellent verbal and written communication skills in English.
  • Proficiency in CRM tools, email, and basic digital marketing concepts.
  • Strong interpersonal skills and ability to work independently and in teams.
  • Passion for education and technology is a plus.
  • Preferred Skills:Knowledge of e-learning platforms like Udemy, Coursera, Teachable, etc.
  • Experience with tools like HubSpot, Salesforce, or Zoho CRM.
  • Multilingual abilities for regional customer outreach.
  • Compensation:Base salary performance-based incentives
  • Benefits: Health insurance, training allowance, flexible work hours

Career Growth:Opportunity to grow into roles such as:

  • Sales Team Lead
  • Business Development Executive
  • Account Manager
  • Digital Marketing Specialist (if interested)

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