Technical Lead, Customer Technical Services

We create possibilities that move life and commerce forward

Welcome to Manhattan Associates. Our supply chain commerce technology positively affects how people on six continents work, shop, and live. If you want to tackle complex problems, push limits, and redefine whats possible, youve come to the right place.

• Understanding the new requirement/feature requests from the design Lead/Consultant to improve/enhance the efficiency in our products and solutions
• Lead design, development, and deployment of high-quality enhancements in accordance with Manhattan framework and standards for our on-prem and cloud solutions.
• Thorough Unit and Integration testing the code prior to delivery.
• Troubleshoot, debug, and provide code fix for our Manhattan solutions which are hosted on-prem as well as cloud
• Support all the technical aspects involved in implementation, support of enhancement, and product defects.
• Cross team collaboration & effective communication with customers, consultants, R&D and geographic teams.
• Utilize technologies/tools to analyze, troubleshoot and resolve technical issues that arise post customer implementation involving Manhattan solutions.
• Mentor juniors on diagnosing, troubleshooting, fixing, performance tuning, and debugging supply chain software solutions and also perform code-review for high-quality deliverable
• Ability to handle production impacting incidents and help restore business/operations for our customers
• Solid understanding in web application environments and development tools, event-driven application development, web configuration and deployment strategies, security, and performance tuning, and debugging methodologies.
• Provide training sessions on a periodic basis on product technology and architecture for junior team members
• Ability to translate functional requirements to technical design and development.
• Prioritize tasks, assign, monitor progress, and provide status updates.

• Bachelors or foreign equivalent degree in computer science, engineering, or related technical field
• Strong analytical and problem-solving skills
• At least 4 to 6 years of experience in JAVA/J2EE and one or more of the following technologies
  • Spring
  • Hibernate
  • Restful APIs
  • Microservices
  • Angular JS
  • Ext JS
  • Jasper Reports
• At least 2 years experience in SQL or PL/SQL
• Ability to learn, develop and fix complex business requirements in full stack, both frontend and backend
• Exposure to one of the following application servers is good to have
  • WAS
  • JBOSS
  • TOMCAT
• Exposure to cloud technologies is good to have
• Good communication and interpersonal skills

This job description indicates the general nature and level of work of the incumbent. It is designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Committed to Diversity and Inclusion
At Manhattan, its about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members backgrounds, experiences, and perspectives add to us as a whole and make us unique.

We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed.

Locations: Bangalore