Talent Acquisition Lead

Job Description

Innovatia Technical Services Inc. (ITSI) is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, as well as technical support, helpdesk and multilingual support services. With over 300 professional experts across the globe, we service some of the worlds most successful Fortune 500 and Fortune 1000 companies.

Role Overview:

We are looking for an experienced Team Lead Technical Recruiter to manage and drive end-to-end recruitment for our India operations while supporting global hiring needs. This role involves leading a team of three or more recruiters, building robust pipelines for technical roles, and ensuring seamless hiring processes through effective use of ATS and recruitment platforms. The ideal candidate should also have exposure to US IT hiring and be capable of aligning talent acquisition strategies with business goals.

Key Responsibilities:

- Team Leadership: Manage and mentor a team of three or more recruiters to achieve hiring goals and maintain high delivery standards.
- End-to-End Recruitment: Drive the recruitment process for India technical hiring, from requirement gathering to candidate onboarding.
- Global Exposure: Support US IT hiring by understanding key technologies, skill requirements, and cultural nuances.
- Sourcing Expertise: Proactively source profiles through multiple hiring platforms (LinkedIn, Naukri, Indeed, Dice, etc.) and build a strong talent pipeline.
- ATS Management: Ensure effective use of the Applicant Tracking System (ATS) for candidate tracking, reporting, and compliance.
- Stakeholder Collaboration: Partner with hiring managers and senior leadership to understand workforce requirements and deliver top-quality candidates.
- Metrics and Reporting: Track recruitment metrics (TAT, quality of hire, offer-to-join ratio) and prepare regular updates for leadership.
- Market Intelligence: Stay updated on hiring trends, compensation benchmarks, and competitor activities to refine recruitment strategies.
- Maintains the work structure by updating job requirements and job descriptions for all positions.
- Maintains organization staff by establishing a recruiting, testing, and interviewing program.
- Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions. recommending, planning, and implementing pay structure revisions
- Contributes to team effort by accomplishing related results as needed

Required Skills & Qualifications:

- Experience: 69 years of technical recruitment experience with at least 2 years in a team lead role.
- Domain Expertise: Strong knowledge of India technical hiring; exposure to US IT hiring will be an added advantage.
- Platforms: Proficiency in sourcing through LinkedIn Recruiter, Naukri, Dice, Indeed, and other relevant job portals.
- ATS Knowledge: Hands-on experience in using ATS platforms for recruitment workflow and reporting.
- Leadership Skills: Ability to manage, motivate, and develop a recruitment team to achieve high performance.
- Communication: Excellent verbal and written communication skills to engage with candidates and stakeholders effectively.
- Analytical Mindset: Ability to interpret recruitment data and provide actionable insights.

What We Offer:

- Opportunity to lead and grow within a dynamic and fast-paced organization.
- Exposure to both domestic and international recruitment practices.
- Competitive compensation and benefits package.

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