 
						Hiring For Service Engineer
7 days ago
We are seeking a dedicated and skilled Customer Service Engineer to join our team. The ideal candidate will be responsible for the installation, maintenance, troubleshooting, and repair of a range of ophthalmic diagnostic equipment and microscopes. This role requires a professional who is committed to providing excellent customer satisfaction and supporting business growth through timely service and renewals.
Responsibilities:
- Installation & Maintenance
- Troubleshooting & Repair: Handle breakdown calls, troubleshoot issues, and perform corrective repair services efficiently to minimize machine downtime.
- Customer Satisfaction: Ensure the highest level of customer satisfaction through timely responses to service calls, clear communication, and effective repair activities.
- Business Growth: Assist in generating revenue and business growth within the assigned territory by facilitating the timely renewal of Annual Maintenance Contracts (AMC) and Comprehensive Maintenance Contracts (CMC).
- Documentation: Maintain accurate documentation of all service and maintenance activities.
Required Skills & Qualifications:
- Education: A Bachelor's degree in Biomedical Engineering is preferred.
- Experience: Prior experience as a customer service engineer, specifically with ophthalmic equipment, is highly desirable.
- Technical Skills: Proficient in preventive maintenance, corrective repair, troubleshooting, and equipment installation. Experience with a variety of medical devices such as ventilators, X-ray machines, and patient monitors is also a plus.
- Communication: Strong communication skills are essential for interacting with customers.
- Work Ethic: Must be a dedicated, inquisitive, and resilient individual who is initiative-driven and works well in a team environment.
Interested please share your resume on or on
Open position at Mumbai, Kolkata, Indore and Nagpur
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