Hiring For Service Engineer

5 days ago

Indore Mumbai Nagpur, India Chemito Infotech Full time ₹ 1,04,000 - ₹ 1,30,878 per year

We are seeking a dedicated and skilled Customer Service Engineer to join our team. The ideal candidate will be responsible for the installation, maintenance, troubleshooting, and repair of a range of ophthalmic diagnostic equipment and microscopes. This role requires a professional who is committed to providing excellent customer satisfaction and supporting business growth through timely service and renewals.

Responsibilities:

  • Installation & Maintenance
  • Troubleshooting & Repair: Handle breakdown calls, troubleshoot issues, and perform corrective repair services efficiently to minimize machine downtime.
  • Customer Satisfaction: Ensure the highest level of customer satisfaction through timely responses to service calls, clear communication, and effective repair activities.
  • Business Growth: Assist in generating revenue and business growth within the assigned territory by facilitating the timely renewal of Annual Maintenance Contracts (AMC) and Comprehensive Maintenance Contracts (CMC).
  • Documentation: Maintain accurate documentation of all service and maintenance activities.

Required Skills & Qualifications:

  • Education: A Bachelor's degree in Biomedical Engineering is preferred.
  • Experience: Prior experience as a customer service engineer, specifically with ophthalmic equipment, is highly desirable.
  • Technical Skills: Proficient in preventive maintenance, corrective repair, troubleshooting, and equipment installation. Experience with a variety of medical devices such as ventilators, X-ray machines, and patient monitors is also a plus.
  • Communication: Strong communication skills are essential for interacting with customers.
  • Work Ethic: Must be a dedicated, inquisitive, and resilient individual who is initiative-driven and works well in a team environment.

Interested please share your resume on or on

Open position at Mumbai, Kolkata, Indore and Nagpur

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