Guest Service Associate

2 weeks ago

Indore, Madhya Pradesh, India Essentia Premier Hotel Chennai Full time

We are looking for a highly skilled and experienced Guest Service Associate to join our team. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our guests.

Roles and Responsibility

  • Manage front desk operations, including handling guest inquiries and resolving issues professionally.

  • Provide exceptional customer service by responding promptly to guest requests and concerns.

  • Maintain accurate records of guest interactions and transactions.

  • Collaborate with other departments to ensure seamless guest experiences.

  • Develop and implement effective strategies to enhance guest satisfaction.

  • Ensure compliance with company policies and procedures.

Job Requirements

  • Excellent communication and interpersonal skills.

  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

  • Strong problem-solving and analytical skills.

  • Proficient in using computer systems and software applications.

  • Ability to maintain confidentiality and handle sensitive information.

  • Team player with a positive attitude and willingness to learn.

Disclaimer - This job description has been sourced from a public domain and may have been modified by to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before

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