Business Analyst

Bengaluru/Gurgaon, India

The Analyst will bridge the gap between business and IT by being able to communicate effectively with all stakeholders. Analyst will be responsible for supporting an application or multiple applications within a Delivery Team (or at times a answer Delivery Center) and her/his core responsibilities include eliciting and documenting both business, functional, non-functional and technical requirements, supporting quality assurance testing and UAT, and triaging incoming issues, defects, and enhancement requests. Analysts will also support projects that impact the application(s) s/he supports.

What You'll Be DOING
What will your essential responsibilities include?

• Collect, challenge, facilitate and document business requirements as well as define business specifications and requirements.
• Make configuration changes to core products in support of meeting business requirements.
• Validate the overall IT solution to make sure alignment to business requirements, review requirements and/or specifications with the development and test teams to make sure understanding.
• Perform Root Cause Analysis in support of Problem Management and support operational tasks.
• Perform deliverable reviews and manage measurement of deliverable quality.
• Collaborate with Transformation & Change Delivery process resources to requirements and answer fit into the process flow and do not create gaps and/or breakages.
• Help identify how requirements can help make the process more efficient.

You will report to the Analyst Lead.

What You Will BRING
We're looking for someone who has these abilities and skills:

• Ability to understand general business requirements and implement corresponding technical solutions.
• Full technical knowledge of all phases of applications systems analysis.
• Ability to work with data and complex systems.
• Familiarity with the Genius insurance application preferred.
• Experience in an insurance or technology field.
• Experience with multiple SDLC methodologies, particularly Agile principles.
• Must have familiarity with Analyst methodologies e.g. Use Cases; Business Rule Development; User Interface Specs; Functional Specs.
• Must possess excellent interpersonal skills, robust communication skills (written and verbal), and be team oriented.
• Must be detail conscious, technically motivated, creative, and user oriented.
• Able to determine and communicate impacts of system functionality and technical approach on performance, scalability and maintainability.
• Ability to manage ambiguity and create accurate project estimates. Accurately quantifies project specific risks through the project lifecycle.
• Ability to present information in an influencing manner to leadership and all business stakeholders.
• Stakeholder management.
• Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales.
• Adaptable to new/different strategies, programs, technologies, practices, cultures, etc. Comfortable with change, able to easily make transitions.

Who WE Are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a robust and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

At AXA XL we are happy to talk flexible working. We are committed to building a diverse and inclusive workforce and consider flexible ways of working for every role. Talk to us about how we can make flexibility work for you.

Learn more at

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Corporate Responsibility
At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world's most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy - Our Impact. Our Future. - aligns key issues that are pertinent to our business - climate, water and financial resilience - and contributes to AXA Group's purpose to "Act for human progress by protecting what matters.".

• Climate: We're reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.
• Water: We're developing water resilience where it is — and will be — needed most.
• Financial resilience: We're helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.
• Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our "Hearts in Action" programs.

For more information, please see the
Corporate Responsibility section
on our website.

What We OFFER
Inclusion
At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, while creating an inclusive culture where everyone can bring their full selves to work and can reach their highest potential.
It's about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, race/ethnicity, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at

. AXA XL is an Equal Opportunity Employer.

Total Rewards
AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.

For more information, please see