Tech Spprt Rep III

1 week ago

HyderabadAndhra PradeshIndia, India Johnson Controls Full time ₹ 5,00,000 - ₹ 15,00,000 per year
What you will doThe Global Incident Analyst will utilize internal processes and external tools to identify real or potential risks related to the safety and security of the client personnel and assets. The Analyst accurately synthesizes emerging and developing information, communicates actionable intelligence, contributes to travel risk and threat assessment products, and intakes emergency phone calls and provides support during crisis situations.How you will do it
  • Continuously monitor worldwide events in real-time through internal and external tools and platforms to identify developing real or potential safety and security incidents.
  • Evaluate and assess identified incidents for real or potential impact to company personnel and assets.
  • Synthesize data and compose accurate and timely communications, according to established procedures and templates, to notify relevant stakeholders (leadership, Regional Security Managers, employees, travelers, etc.).
  • Support RSA/RSM's as instructed, including in crisis situations.
  • Analyze daily developments to identify trends and patterns and make recommendations to risk decision makers.
  • Contribute to tactical and/or strategic threat assessments for locations or events.
  • Assist company personnel in identifying and meeting requirements, and obtaining proper permissions, for proposed travel to high-risk locations.
  • Serve as the main point of contact for the intake and escalation of safety and security incidents as reported by company personnel and assets.
  • All other duties, as assigned.
What we look for
  • Post Graduate degree preferably in international affairs or political science, or three to five years corporate security intelligence experience, or equivalent work experience. 
  • Security, safety, or emergency operations center experience.
  • Intelligence Analyst experience within a corporate setting.
  • Traveler tracking software experience.
  • Familiar with open source intelligence and monitoring tools.
  • Knowledge of active interest in global geopolitical and security developments.
  • Strong client orientation and results driven.
  • Able to effectively comprehend large amounts of emerging and evolving data.
  • Able to make informed and sound decisions based on critical thinking skills and strong attention to detail.
  • Serve as a positive and effective team member.
  • Able to effectively manage multiple projects simultaneously in a demanding and fast paced environment with varying deadlines and time constraints.
  • Effective verbal and written skills for a global audience.
  • Computer skills; Microsoft Office.

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