Global Incident Analyst

3 days ago


Hyderabad Patrikanagar India Johnson Controls Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Tech Spprt Rep III

What you will do

The Global Incident Analyst will utilize internal processes and external tools to identify real or potential risks related to the safety and security of the client personnel and assets. The Analyst accurately synthesizes emerging and developing information, communicates actionable intelligence, contributes to travel risk and threat assessment products, and intakes emergency phone calls and provides support during crisis situations.

How you will do it

  • Continuously monitor worldwide events in real-time through internal and external tools and platforms to identify developing real or potential safety and security incidents.

  • Evaluate and assess identified incidents for real or potential impact to company personnel and assets.

  • Synthesize data and compose accurate and timely communications, according to established procedures and templates, to notify relevant stakeholders (leadership, Regional Security Managers, employees, travelers, etc.).

  • Support RSA/RSM's as instructed, including in crisis situations.

  • Analyze daily developments to identify trends and patterns and make recommendations to risk decision makers.

  • Contribute to tactical and/or strategic threat assessments for locations or events.

  • Assist company personnel in identifying and meeting requirements, and obtaining proper permissions, for proposed travel to high-risk locations.

  • Serve as the main point of contact for the intake and escalation of safety and security incidents as reported by company personnel and assets.

  • All other duties, as assigned.

Experience LevelSenior Level

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